6/10, Acceptable
Thomas, South Burlington
5 de des. de 2025
It’s complicated. Food & Beverage is 5 star! Chef Chris at the Junction creates culinary magic and his staff provides 5 star service! The ambience at the Junction is wonderful from the ceiling with place settings to the artwork handmade regularly. If you’re a foodie it’s a must go to place! The rest of the resort/spa is average and I would give it 3 stars. The building and rooms are showing their age and wear spots are showing up throughout. Carpeting, damage on walls, flooring lifting up etc. The bathrooms in the rooms are small with little shelf space. The Spa was not up to standards I have received in other places. You have to walk outside to get to it and currently it’s single digit temperatures. A separate jacuzzi is not inside the spa and you need to use the one outside that all guests use. Some of the services like reclining chairs in the waiting area with relaxing music didn’t appear to be available. Likewise they didn’t have tea or fruit juice or snacks provided. When I decided to cancel as they didn’t have much of what I wanted I was informed that I would be charged regardless. I had just made the appointment the night before too. Also the room I was given was opposite the ice machine which was noisy and kept me awake at times. So service for the non food and beverage was disappointing and the facility looks to be requiring some attention. Overall for the whole it seems being a resort/spa and not just a hotel I would give it a 3.5 star rating.
Thomas
Estada d’1 nit (des. 2025)