2/10 Horrible
Mackenzie
7 de jun de 2025
Aspectos negativos: Instalaciones y estado del alojamiento
I have never left a bad review before! If I could give zero stars I would! My husband and I went to Salem for our anniversary and when pulling up to the place we were shocked and disappointed with what we saw. The surrounding area did not appear safe. The parking lot had piles of random trash. The building itself is run down. There’s a reason why there’s no photos of the outside of the place!! We were so upset with the area and quality of the place that we took the loss of over $300 and booked somewhere else. That should tell you how bad the surrounding area was!!! I cannot say how the inside of the place was as we did not stay there. When reaching out to the host, I kindly asked what our options were. He said he had to follow his cancelation policy and no refund which is fine as we canceled a few hours before our stay. When asking for a refund of the cleaning fee as we were not staying so there was nothing to clean, he agreed. HOWEVER he never refunded me the cleaning fee. I asked him several times to keep his word and he would dodge the question and complained that we didn’t cancel through vrbo (which we couldn’t because it was under 24hrs) and he couldn’t then rebook. He got easily paid over $300 for no one staying there but made it seem like he experienced a loss. He would then keep asking me to leave a positive review on the stay even though he knew we did not stay there. We are frequent travelers and never experienced something like this before. Do not recommend.
Mackenzie
Se alojó 2 noches en junio de 2025