8/10, Bo
Marilou, Sylmar
Viatge en parella
18 de set. de 2025
Què li ha agradat: Personal i servei, comoditats
The room is a decent size however the shower had black mold on the lower portion of the tiled shower walls. Then there was that huge rainfall shower which gives off so much water that the drain couldn't handle the overflow. It was always leaking into the rest of the bathroom floor. But check in was a breeze, Laureen was fantastic. She gave us excellent dining options as well as options available at the hotel. I had a problem with the booking as we soon discovered that there was no refrigerator in the room when the listing in Expedia showed that all their rooms supposedly had them. Luckily Laureen came to the rescue to save the day. She also changed the property listing with Expedia, I hope. Merci beaucoup Laureen! Hotel was very near the beautiful beaches. We really enjoyed our stay. Yes, I will stay here again hopefully the grout situation has been resolved.
Marilou
Estada de 2 nits (set. 2025)
