- Aspectos positivos: Personal y servicio, estado e instalaciones del alojamiento y comodidad de la habitación
- Aspectos negativos: Limpieza
Cool and relaxing stay for Ski Week in Banff
The hotel needs to do some fine-tuning with regard of the house keeping service, dirty towels were left on the floor, when it means change, the coffee maker was left dirty always, like if washing it was a task for the guest, our door was open one evening when we returned from the Ski slopes. Breakfast could improve a little, when you spend a ski week eating the same it becomes boring. The hotel is nicely decorated, very modern and has good vibe in all the social areas. The front desk staff is friendly and helpful, we took good advantage of the Discount Cupon for our ski rental. Beds quality is awesome, a lot of good quality pillows. The hot tubs outside plus sauna are a great plus.