"Very helpful staff. Nice Breakfast. Would stay again."

"Would have had a better experience if the tables at breakfast were cleaned, there were enough towels for the #of people booked for the room and there was soap in the shower. Our train was delayed and it was during a heatwave. Not having soap and towels and somewhere to eat added to stress instead of being a relief."

"The rain shower head fell as my granddaughter turned on the shower. The staff were informed but never fixed it."

"Friendly staff, comfortable bed, towels and bed linen spotless but everything else needs a good deep clean. No adjacent parking"

"This is my first time in a Premier Inn, which for the NZ AU people, this is the Jetstar of hotels. The room was tidy, spacious and nice. The hotel was clean and tidy. However the staff (except for one person) were not helpful. For check in, we arrived 15mins early but were not even given a chance to ask for an early check in, we were told to go wait in the restaurant area, as in we were unable to even say our name before being told check in is 3pm not earlier. By 3pm there was about 5-6...

"Great stay really enjoyed everything highly recommend"

"Parking in front is expensive"