2/10, Horrible
Gabriella
27 de gen. de 2026
The first room had hair all over the tub and we got moved to a new room only for the tub not to drain properly and it also wasn’t compounded causing my partner and I to slip and fall. The request for towels didn’t come even after an hour wait. We ended up going to get them ourselves with the lack of communication we did not receive housekeeping at our request until the following day and I could go on Carlos however was amazing on the initial meet and greet that allowed him the opportunity to provide a service that I wished for from day 1 Kiya was rude, and lacked key customer service components as a front desk service provider.
Gabriella
Estada de 3 nits (gen. 2026)

































