"I had to pay 50% more for a extra baby bed and when I ask for a hard pillow they refused. The room smell of cigarettes and smoke."

"I booked a luxury room and the room and the washroom was very out dated and every thing was very dirty. I regret booking this hotel !"

"PERFECT! EVERYTHING WAS PERFECT."

"the hotel river view room price was not right on the website hotel should correct it. But they still gave me river view room since it’s not my mistake."

"A fantastic stay at this Westin property. Clean and comfortable rooms, courteous and helpful staff throughout our visit. The on-site hot spring is a real treat. Great for a calm escape from the city."

"Think about clouds, singing angels and a sunrise which gives you the slightest warmth after a cold morning. This hotel offers you an even better experience. One of the best hotels I have ever slept. Checking in was as easy as cutting trough butter with a warm knife. I was there during the hurricane but didn't notice anything when it comes to the wind or the rain. Hotel staff was really friendly and willing to help. Shopping mall nearby was easy to acces and had a lot of restaurants. Beds...

"2pm到达，告知还不能入职，要3点钟以后或者更迟，说会电话联系， 一直到接近6pm才电话联系告诉可以入住。所以对于前台的服务不太满意，不像是高星级酒店的标准。 酒店洗手间的花洒出水效果不佳。 自助早餐，品种也相对较少。"

"房間的設備較舊，所以空調設備沒有跟房卡連結，容易忘記開空調。房內有點悶，開窗都比開空調舒適，而且床鋪棉絮很多！！！！很讓人過敏！ 屋內都是黃燈，個人不是很喜歡。 房間隔音不錯，還有更衣間，挺貼心的。服務人員的態度也是不錯。"

"Hotel will be closing very soon so most of the services and facilities are left abandoned. Dont book anymore in the area, quite disappointed I thought it will be a great stay in a park area out of Nanjing but there was not even a running trail for us to run in the nature.... "

"入住的接待服務員王娟，提供酒店設施非常詳細的介紹，也對我第二天的差旅行程提供很多的建議與協助。附近環境非常好，下次到南京，還是會考慮入住。"