"excellent"

"Over priced as heck, beautiful but if you looked too closely it wasn’t that clean. Every single thing is a new charge, over priced and seriously undervalued. Would recommend other families stay at somewhere like the Hilton, where they don’t charge an arm and a leg for every thing. Right down to charging per item of clothing washed - at the Hilton it was free / included. Staff were significantly more helpful and helped us to our room at the Hilton, they were rude and condescending at the W. The...

"Great hotel, it’s conveniently located . The rooms are big"

"Love it"

"I purposely chose this place as a closer hotel location rather than staying near the bell tower to be closer distance drive to the terracotta warriors and it was the best hotel I booked through my whole stay in China. Robin was my concierge who provided great communication throughout my stay there. He helped arrange transportation pick up from train station to hotel and back. During my stay he also provided recommendations around the hotel. The breakfast buffet was delicious and hotel was...

"An old school five star hotel brand. Everything is ok, but just too old."

"Choose this hotel. It’s awesome!"

"Good restaurants."