"Our villa were in bad condition, staff helped change for us to a slightly better room and provided free dinner."

"We absolutely loved our stay at Merlin - in fact we are still here as we extended our stay with the hotel because we decided we didn’t need to go anywhere else for a truly magical and relaxing stay. We feel immersed in nature - surrounded by incredibly beautiful trees and we saw a slow loris during our night tour! The pools are so lush with vegetation all around them - we spent hours just milling around in what felt like a jungle pool, complete with waterfalls! The staff are all so lovely and...

"This is the most luxurious resort in Khao Lak! The staff were all incredible and made our start so memorable. The amenities are amazing and the pool residence room was just perfect. Would very easily stay here again and again!"

"Great place to stay if you want to relax and be out of the busy areas."

"Staff were brilliant Opur our chamber lady was lovely. Non and the restaurant team were friendly and conscientious and the sports chaps had us playing volleyball and playing with our kids. "

"We were sold by an aerial shot of the complex. It looked like all pools were connected and you could swim everywhere. In reality they weren’t. Not that big a deal but it would’ve been fantastic if that was the case. No happy hour in the swim up bar was a let down. Breakfast and the food in general was good. The staff were excellent."

"Beautiful and clean room. Loved it"

"Impeccable, c’est le mot qui me vient en premier. Tout était parfait de l’enregistrement jusqu’au départ. C’est le paradis des enfants, une multitude d’activités et un kids club qui ne manque pas d’idées. Les restaurants de l’hôtel sont excellents. Le personnel toujours souriant et aux petits soins. Ménage impeccable. Tout est fait pour que vous vous sentiez à l’aise. Serviettes de piscine et de plage disponibles. Distributeurs d’eau dans tout l’hôtel. Mise à disposition de crème solaire et...

"Had the most amazing time returning to Casa! The staff are so lovely and friendly and we felt like we were returning home. Thank you so much!"