"Staff was polite and efficient. The menu selections were good. Overall the food was average. Need to up grade your chef’s talent. You have a diamond in the rough with this location. I am very surprised that the Marriott Hotels did not take the Hotel Syracuse to a higher level! The rooms were nice. The lobby and hotel decor is very depressing. Wrong shade of beige. Sorry for my negative comments but I have experienced this hotel at its prime and with all its renovations it still doesn’t even...

"Facilities are nice but very difficult to roll suitcases on carpeting in hallways. Would be nice to be able to just call front desk and ask for assistance rather than insisting on digital connection."

"First stay at this amazing brand new hotel. This Hilton curio collection was truly top notch from the moment you entered the lobby. Nic strives for excellence in customer service from the hospitality and rising above and beyond in sharing details of the new hotel and the local area hot spots. We will certainly be back!"

"Beautiful property on the lake in the quiet, charming town of Casenovia, NY. "

"Perfect place to relax "

"The ladies are so personable. They helped us with our luggage because the suite was upstairs. The room was fantastic. There is a game table and we really enjoyed that. What a great value. I loved visiting with them and the guests."

"Enjoy my stay as always"

"The hosts were very attentive to our needs. The breakfast were very good."