"The staff were very nice, friendly and cheerful, the bed was comfy, the room was hot, the food (dinner and breakfast) was ok. But that’s about it. I don’t understand how a big hotel chain can justify this as a 4 star? The place was dirty, the furniture tired and you could see paint coming off. Let’s not try and pass it as a character property. It needs investment and serious refurbishment as it’s currently a very old and not looked after b&b than a 4 star boutique. "

"We had a lovely stay at the Abbotsford. Staff are lovely and the property is lovely too. Facilities are great. It was nice and warm and plenty of hot water in the bathroom. Earplugs and tunnocks caramel bars were a nice touch. Its good value for the price you pay. Decor is a little tired / dated so not quite a those cute boutique hotel vibes but honestly for the price its great."

"Clean room"

"The hotel was amazing. Very scenic. The sticky toffee pudding in the restaurant is the best we’ve had. The Sunday roast was delicious! "

"beautiful decor, clean and tasteful, well appointed room and bathroom, delicious breakfasts and polite and "

"Beautiful location, suite was lovely and staff/owners very friendly, will be back."

"Staff went above and beyond for my mother who was poorly- they drove for her prescription for an hour there and an hour back and checked in on her all the time. I have never known staff to be so considerate and friendly. They alone are worth coming back to this hotel for. Thank you. "

"A quaint property - very lovely. Nice that they have a bar and dining onsite. Smells amazing around there. Room was pretty. Meals were very good. A nice stop in our trip."

"The cottages are very tired and in desperate need of renovation. Our toilet seat was cracked, tiles were cracked and paint chipped. Two of the blinds were broken, very run down!"

"A very pleasant and convenient place to stay for train travellers. There is no elevator for the upper floor, but that didn’t affect me. The weather in April isn’t quite nice enough to sit outside and enjoy the patio and view, but it would be excellent in the warmer months."

"Courteous staff and lovely room"