"Clean and convenient. It is almost impossible to find a better location. You are at the heart of Porto and all the best happening in this town. Staff are nice mostly, but there was a lady who did not help with our requests and the other lady who were not polite. But there are real gentlemen who are always ready to support."

"Clean, great location to airport and local transport. Excellent airport shuttle"

"El Eurostars Heroismo es un hotel completamente nuevo, amplio, lujoso y muy limpio. Se ubica algo lejos del casco antiguo de Oporto, pero es una ubicación conveniente para viajeros que van en coche puesto que el parking es de muy fácil acceso entrando a la ciudad, y es amplio, en el sótano del hotel. Hay una parada de metro en la puerta del hotel que lleva al centro en pocos minutos. El estado de limpieza nos pareció excepcional y todo parecía recién estrenado. Las habitaciones nos parecieron...

"It reminded me of Paris in the old days."

"The hotel went above and beyond shuttling me back and forth multiple times as my flight had been cancelled. All the staff I interacted with were kind and friendly."

"Bon emplacement, petit-déjeuner varié et copieux, personnel sympathique, nous ne pouvons que recommander cet hôtel !"

"Decepcionante: No merece la pena pagar por el “upgrade” de vistas y falta de orientación al cliente El hotel ofrece la opción de pagar un extra por una habitación en una planta alta con “vistas”, pero esto es engañoso. La diferencia de precio no está justificada, ya que las vistas no son realmente destacables. Recomiendo reservar una habitación estándar y ahorrar ese coste adicional. Además, la atención en recepción no fue la esperada. La recepcionista insistía en vender su punto de vista en...

"Everything was good"

"Perfect location! Spacious and clean room. Friendly staff. Recommended!"

"Lovely clean & comfy room. Plenty of choice for breakfast, helpful polite staff. Nice roof terrace & only 10 mins walk to the metro."

"The rooms in October has no air conditioning, they turn it off we were on the 20 th floor when you opened the window all you hear was the noise of the cars. We did get a fan for the room but it was very noisy, so room gets to 28 degrees, the gym has no air conditioner as well , so if you are like me and you work out go in the morning. Other wise the gym is a sauna. Breakfast is good , and the rooms are comfortable others then there is no ac."

"Breakfast did not have many hot choices and the beds were extremely hard"

"Nice hotel, very helpful staff, & perfectly situated to enjoy Porto on foot...and Porto is fabulous! Would visit again happily"

"Room was not properly clean on a daily basis. They left the same bathroom garbage and when we checked in there was some socks beside the living room from the previous guests. Definitely the cleanliness can improve."