"Didn't have breakfast "

"Terrible hotel Locker in our rooms not working Food was terrible"

"Pretty far from airport. Uber is £15 if you are lucky but more like £30 - the hotel didn’t tell us accurately where to get the bus from. "

"Wonderful staff - knowledgeable on the type of restaurant I was looking for despite having amenities on site. Incredibly comfortable bed"

"Lovely time "

"This is our "Go To" hotel when we have been privileged to travel and have a scheduled flight home from London Heathrow. Great staff that anticipates well and is always at the top of their game. On site restaurant, Carluccio's offers a "just right" menu with a variety of dishes and the breakfast buffet or a la carte dishes meet every need. Terrific bar for a "last night of vacation" night cap. Don't even bother looking for a finer hotel."

"Absolutely awful if you are disabled - do not book. The ‘accessible’ rooms they have show no signs of being accessible. No grab rails, no emergency cords, steps into the bathroom and into the shower. Doors just wide enough to get out wheelchair for. When I asked if we had been given the correct room the staff just stated that that’s what they call accessible, and they only have 2 of these rooms. Completely unusable for my mother in a wheelchair and the staff did not care at all. This hotel...

"I've stayed at the Hoxton Shepherds Bush several times and it's always extremely good. The staff are friendly and efficient, the rooms are comfortable and the air conditioning is hardly audible. Highly recommended."