"El personal no es amable, no son flexibles y no te brindan suficiente informacion. Las almohadas son terribles y las camas no estan comodas ; lo unico bueno es el desayuno"

"Perfect accommodation after a long day of traveling."

"The hotel is in a nice neighborhood with a great pizzeria close by. Nevertheless the tour buses took over the breakfast area what made the area overcrowded and noisy. Many of entre plates where empty due to the shear volume of the tour guests been catered."

"Correct, clean, central and great breakfast"

"The location is quite close by to the station and the hotel is very nice"

"it is a good hotel but the people there speak minimum english. There was a guy there that helped us in the breakfast for getting non-pork products. the parking facility is limited and underground parking is dangerous."

"Great location across from the train station with security always posted at the door. Room was clean, quiet and comfortable."

"Abajo nos atendió en el restaurante luis de Venezuela maravilloso nos ayudó con el idioma y nos atendió top"

"During my stay, a member of the cleaning staff iron my dress because hitel doesn't provide iron due to ':safety reasons " Unfortunately, they severely damaged the garment while pressing it. When I brought this issue to management's attention, they were dismissive refused to offer fair compensation for the ruined dress. The lack of professionalism and total disregard for guests' personal property is completely unacceptable. I would warn future guests to be extremely cautious about letting staff...