"The staff are a mix of fabulous and awful - some were so helpful and efficient and could not do enough but others were rather rude and snappy. The whole place needs a bit of TLC - wonderful beautiful building with some fabulous public rooms, statues and artwork but needs a good clean for example cobwebs and dust everywhere, chipped and peeling paint. The outside area is filthy - get a jetwash and clean it down - cushions on outside furniture yuck. The outside area in the second building...

"Excellent hotel. Comfortable rooms and good gym. "

"Food orders , Breakfast and dinner food wasn’t the best Breakfast was 4 out of 10 and my meal at dinner was Disappointing brought me the wrong meal first the had to wait and when it came for what I payed it was not good "

"The staff are fantastic, kind, helpful and attentive. It is a shame that the breakfast was poor and that it has hidden charges. The hotel itself needs TLC"

"A very nice room which could probably do with an update. Very comfortable bed. Quite noisy in the evenings with comings and goings from the pub next door, but not too bad. Staff were very pleasant and helpful."

"Great stay at the hotel. Pool was good and so was the food. Would recommend"

"Breakfast very good with seating in restaurant. "

"Really beautiful location, very friendly and helpful staff, rooms have an amazing view and comfy bed. Really spacious bathroom for just their standard size room, and really powerful shower. The only slight disadvantage is that the room had no heating on but was very warm somehow, so we had to sleep with the windows open. The breakfast had a good selection of choices, and fresh eggs."