"Area was fine, we mostly took taxis where we needed to go. Corner store right beside was perfect."

"Our stay was great up until our last night. Cleaning service came in and we had left a pile of clothes on the floor. Upon our return, the clothes were missing so we contacted the staff. They were incredibly unhelpful and condescending. Very disappointing to see. We did not receive any sort of compensation nor did they even attempt to investigate in any way. Instead they persisted on proof. How can we provide any proof when we were not in the room? We asked for cctv footage and they claimed they...

"エレベーターが来ない、熱い。壁紙が波打ってる。夜中ずっと音楽聴こえる。"

"Just feel disappointed"

"とても良かった。"

"We stayed at this hotel for three nights, and the experience was very disappointing. They repeatedly tried to charge us extra fees, including for additional towels and pillows. It felt like every request came with an extra charge. Check-out is at 11:00 a.m., yet our room was not ready until around 4:30 or 5:00 p.m. Despite this significant delay, when we asked for only 30 extra minutes at check-out, they wanted to charge us 40,000 won. This was completely unacceptable. The staff was also very...