"The AC didn’t work. This made the stay a bad experience in summer ( 35C / 95F ) - the room was constantly warmer than outdoors. The only communication method with the staff was texting. The staff never responded until we followed up. Remotely they wanted us to believe the AC was fine, even though it’s not our experience. The AC problem was never fixed throughout our 3 nights stay. After 2 days the staff started to ignore us. Since we only had one more night to stay, we decided to leave it as...

"the location is excellent. the staff and facilities are also very good. A hotel to seriously consider when visiting Astorga."

"El aire acondicionado no es individual por habitación. Enfría varias habitaciones , Suena muy duro y te lo apagan demasiado rápido"

"Fantastic hotel & facilities & staff - will re-book it again :)"

"Modern appartement with a view either to the street or the backyard. Good location for viewing the historic center, WLAN was slow."

"La habitación, el baño y las toallas estaban limpias y el personal fue amable A tener en cuenta que no hay ascensor Son habitaciones muy ruidosas, poco aislamiento, se escuchan todo de las habitaciones de al lado y de la calle Nos alojamos un sabado y tuvieron el bar abierto hasta las 2 am con musica que se escuchaba en la habitación Aunque indicaban que se podía desayunar a partir de las 8:30h, nos fuimos sobre las 10 y no habían abierto el bar aun."

"It took me over 30 minutes to find the apartment when arrived by taxi from Leon airport. After talking to the owner on phone and realized that the address on Expedia website is not updated. Finally checked in the apartment with WhatsApp communication with the owner who gave clear instructions to get the code and key to enter. Clean and tidy nice 2 bedroom apartment which oversees the Plaza Mayor and the NH Collection Leon Hotel, close to the Cathedral and a short walk to restaurants. Good stay...