"Clean and comfortable"

"Clean, cozy and comfortable room. Friendly staff and good breakfast."

"The rooms stink, the hallways smell like wet carpet. Other than that it was good."

"The property was delightful. The staff was courteous and helpful. The plug on the bathtub did not work. It leaked water out. We jerry rigged it."

"The front desk staff was exceptional. Extremely courteous and helpful. Would definitely stay at this location again for almost that reason alone. Although dated,,room was clean, comfortable and pleasant."

"Absolutely love this hotel, lake front, fire pits, hot tub, LOVE!"

"Look, if you're researching staying at the Robin Hood Resort, you're probably considering a trip to Big Bear. And you totally should go, because Big Bear is beautiful, especially in the fall and winter. But the Robin Hood Resort itself is just OK (nothing about this property is a "resort" fyi). Here are the pros: our room was clean, warm (we visited in November) and SUPER conveniently located. It's literally a few steps from The Village, which has all the shops and restaurants. Finding parking...

"Hotel was pretty much new is only 3 months old"

"This hotel was immaculate very clean. Staff was very helpful and kind. I was very impressed with the property all the way around down to the outside patio was very clean. I would definitely recommend anyone to stay here."

"Nice quiet place"