"Honestly, not a great experience. The room wasn’t clean when we got there, the toilet had hair in it, which was pretty gross. We also noticed signs of bed bugs, which made it really uncomfortable to stay. Definitely not what you expect from a hotel. I wouldn’t stay here again or recommend it."

".."

"Buen servicio y atencion, en esta ocasion solo estuve 1 dia, sin embargo es un excelente servico el que tienen gracias"

"Overall stay was a mess. On arrival one of my rooms was not ready when I arrived at 4 pm (check in time) I wasn’t oriented to what floor I was in nor where the elevators were located because front desk staff was having their own conversation while checking me in. My daughter enjoyed the pool but when we returned to the second room (the one being “prepared”) there were no towels nor conditioner in the dispenser. We attempted to call front desk via land line but it was endless rings without anyone...

"Llego a las 11:30 pm no tiene agua caliente mi habitación, me dan otra en piso y ala diferente, misma situación, llamo y explico de nuevo y que obviamente tienen problemas con la caldera, por la mañana 7 am de nuevo me tengo que bañar con agua fría, mala experiencia en esta ocasión, tengo muchos años llegando a esta propiedad y es mi primera mala experiencia."

"Everything great. Only Internet with poor signal."

"Clean Room"

"I did not have breakfast but the coffee was great. "