"Great hotel for the price. Large clean room, helpful and friendly staff and really good location only about 5 min walk to the centre of town. Also included parking. Will definitely stay again"

"Rooms and bar needs redecorating out dated and not clean"

"Room was very clean, on-suite ws was on the"

"great ground floor rooms for people disabled or with dogs"

"We had a really nice 2 night stay, all of the staff were lovely and nothing was too much trouble. The breakfast was great and there were a few choices, we also ate there one evening and the food was delicious.The only downside was the bed was very low and not very comfortable for us but others might find it ok. There is also off road parking which is a bonus and it’s a 10/15 minute walk into Chester. Overall we were very happy with our stay and wouldn’t hesitate to recommend this hotel."

"Really good location that was in the heart of downtown and a close walk to everything."

"NO WORKING WINDOWS The photos of the apartments are all mixed up so its not possible to see the actual apartment you will be allocated. The apartment I was allocated had no widow in the bathroom and the air vent did not work. Next to the bathroom is the bedroom which also had no window. There was one window in the living room/kitchen that was painted shut. It was clear that the apartment had not been aired out for a long long time. It was incredibly stuffy and did not smell fresh. The apartment...

"The cat was a welcome bonus. The food was good."

"Very poor. The apartment was very dirty there were stains and rips on the sofa, long hairs on the shower walls, the stair carpet was filthy and blood stain on the bedroom pillows."