"Excellent stay and wonderful staff!!"

"Bathroom was filthy and smelled like pee. Toilet seat was broken. Main reason we booked hotel was for pool and it was totally green and no body would get in it. Steps to get up to room were filthy also with cigarette buts everywhere. Didnt even stay because the room smelled so bad. Had my 12 year old daughter with us. She was scared and upset about pool and condition of room. Full refund would be nice. Pictures and reviews on your sight are for the Radisson that sits infront of derby hotel. "

"Place was nice. Bathroom light needs to be brighter. Staff was nice,"

"When we got there we thought the elevator was going to break on the way to the 3rd floor. The room was semi clean and had a stench to it. The pool was absolutely disgusting it had a film all around the top glad we didn’t plan to get it. The breakfast service was horrible there was nothing left when I got down at 8. Had to go to the front desk to tell someone it needs to be serviced. There aren’t many choices around holiday world to stay but I definitely would not recommend this hotel."

"Great"

"This was one of the few rooms left in town for Madison Regatta 2026. Pretty standard for a pet friendly hotel, we were traveling without our dog, definitely in need of a massive remodel. Front desk had a left over Covid glass in place, so communication required asking for repeats at loud volumes coupled with several middle eastern accents it was frustrating to try and communicate. Enclosed pool was not vented nor air conditioned, it was stifling to even walk in the door. Lots of trash in...

"The rooms were very clean the food was not good at all, by 9:30 they had few things only and I talk to the front desk and they ask the kitchen person to serve more food and when they serve the food was not cook well potatoes were cold ☹️☹️"

"Hotel had a grungy feel. No supplies in room. Pillows were small and square like cushions. Check-in was slow with several technical issues. Breakfast was OK for this price range.u"

"Went into my room when I was at work. Claiming he smelled smoke and that was a lie. I was appalled to find this out. The whole place smells like an ashtray and not to mention checked me into a a dirty room but did change it. I was visiting for work but I would not recommend anyone to stay here. Don’t leave your belongings inside either. Obviously, it doesn’t matter if the do not disturb sign is on the door. Manager is shady!!! "

"Room had nats all over it and the pool was closed. Staff was helpful and switched our room and location was convenient for events in Louisville."

"Coffee was nasty"

"They was very friendly and good breakfast too"