"DO NOT STAY HERE! Upon arrival, our check-in mail had not been sent. The phone reception does not speak English. The shower heads do not fit the handles at all on our room and the two other rooms our friends were staying at, were leaking in one room and there were signs of wood rot and mold in another. While listed as smoke free, the entire floor stank of smoke. When we put in a complaint after our stay, they first asked for photo evidence, then once we provided this for one of the issues...

"After we booked, and paid for, a room the hotel sent us a message saying (in Spanish - which I was able to translate because of a basic knowledge of the language) that the hotel was closed because of water inundation. They followed up with a shorter message simply saying that the hotel was closed. So, we had to find another hotel at short notice. The hotel should not have been listed as available."

"Para alojarse y descansar muy bien "