"When I first arrived I was slightly concerned because the hotel was out of down town Mumbai and didn’t look that welcoming. However the rooms were clean and comfortable. What impressed me was the service I was given. Absolutely nothing was too much trouble for the staff. If in Mumbai again I would certainly chose to stay there. "

"Rooms are clean and well maintained, staff is very courteous but what stands out is the food. All dishes are delicious, however the service is slow."

"Didn’t like the property. There were lot if mosquitoes in the room. Didnt get proper sleep. Paid for the breakfast didn’t get any breakfast as employee said its not included. Overall not satisfied with the service. "

"The staff completely denied us having a booking and we had to contact hotels.com to get this sorted. We finally managed to get a room and it wasn’t up to the mark. One of the locks was broken, the room was painted by an amateur and could see patches everywhere, closet was dirty and many tiny little things that didn’t fit right. Fortunately me and my partner only needed the room for a few hours so we can rest before our flight at night so we didn’t really pay attention to these issues"

"Good hotel. A bit noisy. Breakfast varied and does not cause illness. "

"Great location close to the US Consulate. Restaurant in the hotel is great too."

"I arrived at 3am in the morning from a very long flight + it was very first time in India. I booked the hotel for the date I arrived but stupidly I failed to realise the check in wouldn’t be until 3pm. The receptionist told me all the rooms were fully booked for the night. He told me not to worry and I can stay in the reception lobby until the morning, a soon as a guest left in the morning they got the room ready for me🙏 I thought this was a very nice gesture of the hotel "

"I didn't sleep for 36 hours and didn't had food for 12 hours when arrived late in the afternoon at Shera Hotel and Banquet Navi Mumbai. Totally exhausted i expressed this towards the manager and staff. They acted at once, unburden me, ordered food for me, and settled me in my room. All in all Shera Hotel has a very professional and caring Manager and Team and they all speak very good english. I was positively surprised by the high quality standaard of the total staff. Furthermore the hotel...

"This is a good value hotel on Marine Drive. The rooms were clean, the staff was friendly, and the location was excellent. As an international traveler, I felt safe at all times. The free breakfast was delivered promptly to the room and it was delicious but it was the same thing every morning. I highly recommend the hotel for a budget conscious traveler."

"Stay... Food... Cleanliness... Overall everything was great."

"Really nice. Very clean. Soap topped up. Showers were great. Air con was quiet and worked really well."