2/10 Horrible
Debora M.
5 de ene de 2024
Aspectos negativos: Limpieza
Disaster
The owners had forgotten to prepare the rented house, despite all the confirmation emails and exchanges with one of the owners.
They were able to get back to me about payment, but not about getting the house ready.
I had to wait more than 4 hours for the house to be ready.
They had to be called back because the bathroom floor had not been washed.
It was confirmed that the house had been cleaned, but after 5 days, the flip-flops I wore were black, with several millimeters of dust stuck to them...
All the pots and pans should be thrown in the garbage can, they're unusable, everything sticks.
The coffee pot had mold on the inside, and even boiling it in white vinegar didn't get rid of it.
The house is very pretty, it's a real shame all this time wasted and the poor quality of the service, even though all the people we spoke to were friendly.
If we hadn't called the platform, we'd have gone stupidly to the hotel, even though we tried more than 30 times to reach one of the owners, who refused to take our calls.
Debora M.
Se alojó 5 noches en diciembre de 2023