6/10 Normal
Patricia
Viaje en familia
14 de may de 2024
Aspectos positivos: Limpieza
We stayed at this property 6 years ago and had a wonderful experience. This year, in heading back to Winnipeg, we specifically sought out this property. We used the shuttle service, which was timely and the drivers were professional and courteous.
It was noted to us upon check-in that the hotel does not provide housekeeping on a daily basis, rather they would provide housekeeping services if requested. We were fine with that; however, in asking the front desk for housekeeping services on a specific day (it was time for the towels to be changed, toiletries to be replenished and garbage collected) and upon returning to the hotel after 6 pm, we found housekeeping did not arrive. In speaking with the front desk, it was noted that housekeeping left at 4 pm. I still asked for supplies and was given them, so we didn't see anyone from housekeeping (even though the sticker on the bathroom mirror indicates daily housekeeping - a source of confusion) for our entire stay, which was 4 nights.
The breakfast was good; however, the 'cheese omelet' was only tolerable (you could tell as people weren't eating it). It would be better to offer scrambled eggs daily and change out the meat. The home-made Belgium waffles were great (preferred the blueberry and vanilla and not the lemon). We had to clean our tables and, at times, the food ran out midway through breakfast hours.
For any future trips, we will still consider this hotel. We did ask the front desk to ensure to correct these issues.
Patricia
Se alojó 4 noches en mayo de 2024