El Pont Nou

On check in we were told that there weren't any rooms with twin beds, which was what I had booked, on our insistence one miraculously appeared.Our first 3 nights were at the front of the hotel which is right next door to an exceedingly noisy nightclub, which keeps you awake all night. We got moved to the back of the hotel which was infinitely quieter, although we had paid for a superior room I don't think that the second room was a superior one. Towels got taken away when not requested and not replaced, the floor was filthy, they didn't replenish coffee, milk and sugar in the room and they threw away my own coffee. The safe didn't work and it took 4 requests to get it fixed!! Breakfast was only just edible, "hot" food was mostly cold and there was a little Hitler patrolling the place who wouldn't let me have any soya milk for coffee in my room

A beautiful boutique hotel right in the midst of upscale market area. Peaceful quiet and safe area. Hotel amenities were excellent and staff very helpful and polite

Cleanliness Easy in and out.