Ratings based on 987 verified reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia-verified reviews
by a verified traveller
Posted 17 Jun 2024
The staff is super friendly and very helpful when you have a question. The kitchen and bedroom area was clean, the bathroom could have been cleaned better.
by a verified traveller
Posted 15 Jun 2024
I would say the property needs some maintenance, but overall I was satisfied with the apartment. It had everything I needed with an excellent view!
by a verified traveller
Posted 13 Jun 2024
Nice waterfront location
by a verified traveller
Posted 9 Jun 2024
Amazing experience- we will be back and NOT book via expedia. Price was way HIGHER to book with expedia instead of booking with them directly!
by a verified traveller from Seabrook
Posted 3 Jun 2024
First time in the keys, captain pips was centrally located. We would consider this property a key west experience not a new and glamorous resort. We enjoyed looking at the ocean from the patio and the authentic feel. There are some amenities on property like kayaks bikes paddle boards, it would be more beneficial for residents if these facilities were available after 4 pm. Kitchen was equipped with enough to cook small meals and reheat items. Inclusion of a cooler was a plus! Pool was open 24 hours. Publix is close enough to stock the apt.
by a verified traveller
Posted 1 Jun 2024
by a verified traveller
Posted 26 May 2024
Neat little spot in the central Keys! The grounds and layout of Captain Pips make you feel like you’re staying at a little resort! The several small buildings that house the rooms are colourful and have nice landscaping. I had some concerns the local restaurant (Porkys?) would be a dive bar, but we actually shared a great dinner and breakfast by the water there, really liked it for our family’s food needs. And the kids fed fish and saw a manatee in the harbour out front. The only down side is the flooring in our room, and the furnishings, all seemed a bit worn and dated. Not a major issue, but hopefully they do some interior renovations soon to really make you feel like you’re at a 4-5 star mini resort.
Comment from Hotel Management
27 May 2024 by Captain Pips, Hotel Management
Thank you for your feedback! Regarding the room we are currently under new ownership so we are doing some renovations to the rooms. Hope to see you again soon!
by a verified traveller
Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by Captain Pips, Hotel Management
Thank you for your feedback! Hope we see you again soon!
by a verified traveller
Posted 24 May 2024
Great service fair price
Comment from Hotel Management
24 May 2024 by Captain Pip's , Hotel Management
Thank you for your feedback!
by a verified traveller
Posted 23 May 2024
Kayaking and bike rental included with stay. Good location with fun activities offered. The actual room was decent. Shower heads should be replaced. Room was clean overall and they had a lot of necessities already in the rooms such as pots, pans, silverware, cups and bowls and dish soap and sponge. Would recommend them.
Comment from Hotel Management
23 May 2024 by Captain Pips, Hotel Management
Thank you so much for your feedback! We are doing some renovations to the rooms so hopefully that will be fixed when you come and see us again!
