Calificación basada en 654 comentarios contrastados
2,5 Limpieza de la habitación
3,3 Servicio y personal
2,7 Comodidad de la habitación
2,2 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 28 abr. 2024
por un viajero real
Publicado el 16 jul. 2023
Amables y atentos..
Comentario de la dirección del hotel
17 jul. 2023 por Hotel Manager, la dirección del hotel
Dear Guest,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectation. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager
por un viajero real
Publicado el 3 jul. 2023
Comentario de la dirección del hotel
4 jul. 2023 por Hotel Manager, la dirección del hotel
Dear Jesus,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
por un viajero real
Publicado el 5 jul. 2022 en Hotels
Comentario de la dirección del hotel
8 jul. 2022 por Hotel Manager, la dirección del hotel
Dear Guest,
Thank you for your feedback.
We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing.
Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong.
With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services.
Please reconsider and visit us again.
Sincerely,
Hotel Manager
por un viajero real
Muy malo este hotel
Publicado el 6 sept. 2021 en HotelsMuy malo todo ,muy sucio ,la picina cerrada,luces en la habitación sin funcionar sabanaa con huecos refrigerador sin funcionar no enfriaba en conclusión es un desastre no se lo recomiendo a nadie en la pagina del hotel no especifica que la picina esta cerrada y no especifica los problemas que tienen las habitaciónes.en fin es un desastre
Comentario de la dirección del hotel
8 sept. 2021 por Hotel Manager, la dirección del hotel
Dear Guest,
Thanks for your comments. I regret that we couldn't completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us.
Sincerely,
Hotel Manager
por un viajero real
Publicado el 25 abr. 2021
INSTALACIONES PINTADAS RECIENTEMENTE PERO LAS PUERTAS Y DEMAS ESTAN DETERIORADAS. HOTEL DE PASO Y PORQUE NO HABIA OTRO
Comentario de la dirección del hotel
26 abr. 2021 por Hotel Manager, la dirección del hotel
Dear Guest,
Thanks for your stay and comment. We are glad that overall your stay was nice at our hotel. We try to provide the best experience in town, and that seems to be a goal. We take pride in doing what's right to ensure the best possible guest experience and hope you will be able to stay with us frequently in the future.
Sincerely,
Hotel Manager
por un viajero real
Very nice.
Publicado el 16 dic. 2020 en HotelsIt is a nice place to rest.
Comentario de la dirección del hotel
17 dic. 2020 por Hotel Manager, la dirección del hotel
Dear Guest,
Thanks for the stay and appreciation with a ten star rating.
We focus on providing a great experience for every guest and on providing value to you as well.
We look forward to serving you even better and eagerly await to welcome you.
It is our privilege to serve guests like you.
Sincerely,
Hotel Manager
por un viajero real
Publicado el 3 may. 2020
Lo que me gusto fue la ubicación.
Las instalaciones son un fracaso, descuidado y para el precio está muy caro.
Por favor espero la próxima que vaya ya esté restaurado.
Comentario de la dirección del hotel
4 may. 2020 por Hotel Manager, la dirección del hotel
Hello Guest,
Thanks for your stay.
I appreciate your feedback and telling us the positive and negative sides of your stay. We shall work further to improve the amenities and hospitality based on your observations.
Hope to welcome you again soon,
Sincerely,
Hotel Manager.
por Diana E. desde Guatemala
Solo para una noche.
Publicado el 15 dic. 2015 en HotelsMal olor en la habitacion. La puerta del baño no servia. Habia tela de araña en la puerta de afuera
por un viajero real
Publicado el 28 abr. 2024
