Calificación basada en 1.154 comentarios contrastados
4,2 Limpieza de la habitación
4,2 Servicio y personal
4,2 Comodidad de la habitación
4,0 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 8 may. 2024
La localización del lugar es excelente para poder acceder a los sitios turísticos de forma fácil y rápida.
Comentario de la dirección del hotel
8 may. 2024 por General Manager, la dirección del hotel
Querido Miguel,Fue un placer recibirlo mientras estuvo en la ciudad. Nos alegra que nuestra ubicación haya funcionado bien para su viaje y lo invitamos a quedarse con nosotros nuevamente si regresa a la zona.Atentamente,Henry DornelasGerente del hotel
por un viajero real
Publicado el 18 ene. 2024
Muy incomodo el hotel para la llegada el parwuro horrible la situacion no me senti a gusto se pasa trabajo para el check in y la sslida .el parqueo super caro
Comentario de la dirección del hotel
19 ene. 2024 por General Manager, la dirección del hotel
Dear Yunnallys,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any issues during check-in. We want all our guests to feel comfortable, and we'll speak with our staff about your comments. Please note that our parking rates are available online for your convenience. If you're in the area again, we'd be grateful for the chance to provide you with a more positive visit.Sincerely,Henry DronelasHotel Manager
por un viajero real desde Mexico DF
Publicado el 10 oct. 2023
It’s definitely not a 500 dollar a night room, it was tiny and not worth that amount of money. I feel like I was robbed
Comentario de la dirección del hotel
13 oct. 2023 por General Manager, la dirección del hotel
Dear JOSEMARIA,It's unfortunate to hear that our accommodations and value failed to meet your expectations. We are always looking for ways to improve, so we will be sure to keep your feedback in mind for the future. Please consider giving us another chance to impress you; we know that we can do better. Sincerely,Nate HennigHotel Manager
por un viajero real
Publicado el 14 sept. 2023
Comentario de la dirección del hotel
15 sept. 2023 por Front Office Admin, la dirección del hotel
Thank you for taking the time to share your experience about your recent stay at our hotel. We’re so pleased to hear that you enjoyed your experience with us at the Palmer House. , we look forward to having the opportunity to welcome you back soon!
por un viajero real
Publicado el 3 sept. 2023
Comentario de la dirección del hotel
5 sept. 2023 por Front Office Admin, la dirección del hotel
Thank you for taking the time to share your experience about your recent stay at our hotel. We’re so pleased to hear that you enjoyed your experience with us at the Palmer House. , we look forward to having the opportunity to welcome you back soon!
por un viajero real
Publicado el 24 ago. 2023
Comentario de la dirección del hotel
25 ago. 2023 por Front Office Admin, la dirección del hotel
Thank you for taking the time to share your experience about your recent stay at our hotel. We’re so pleased to hear that you enjoyed your experience with us at the Palmer House. , we look forward to having the opportunity to welcome you back soon!
por un viajero real
Publicado el 25 jul. 2023
bad disposition of the employees, difficult to communicate with the service area and very little water pressure in the bathroom.
Comentario de la dirección del hotel
28 jul. 2023 por General Manager, la dirección del hotel
Dear Natalia, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectations due to the service you received during your stay. We always desire for our valued guests' experience to be outstanding, and we apologize for falling short. Your feedback is greatly appreciated, and we hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.Sincerely,Nate HennigHotel Manager
por un viajero real
Publicado el 9 jul. 2023
Comentario de la dirección del hotel
2 ago. 2023 por The Palmer House Hilton, la dirección del hotel
Thank you for taking the time to share your experience about your recent stay at our hotel. We’re so pleased to hear that you enjoyed your experience with us at the Palmer House. , we look forward to having the opportunity to welcome you back soon!
por un viajero real
Publicado el 1 ene. 2023
por un viajero real
Publicado el 19 sept. 2022 en Hotels
Comentario de la dirección del hotel
2 oct. 2022 por EO, la dirección del hotel
Dear Karla,Thank you for your recent stay with us here at The Palmer House. We are so pleased you enjoyed your stay and we hope to be able to welcome you back soon.Best Regards,Ericka
