Calificación basada en 381 comentarios contrastados
3,8 Limpieza de la habitación
3,7 Servicio y personal
3,8 Comodidad de la habitación
3,5 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 21 abr. 2024
Breakfast was not available as advertised on website. Surrounding area was so so.
Comentario de la dirección del hotel
22 abr. 2024 por PRK, la dirección del hotel
Hello Donna,We thank you for your feedback and for staying with us recently. Our goal is always to provide our guests with a comfortable and pleasant experience, so I appreciate your time in sharing an area of opportunity that we can improve on. I hope you will visit us again during any future travels and thank you once again for your feedback.
por un viajero real desde Watervliet
Publicado el 21 abr. 2024
Marginal in comfort, but ok.
Comentario de la dirección del hotel
22 abr. 2024 por PRK, la dirección del hotel
Hello Kenneth,Thank you for staying with us and providing your feedback. I apologize for any inconvenience you experienced during your stay. I hope you will considerus again and see you in near future.Have a nice day!
por un viajero real
Publicado el 13 abr. 2024
Comentario de la dirección del hotel
14 abr. 2024 por PRK, la dirección del hotel
Hi Alicia,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed our nice rooms, and well-maintained facilities. We hope to welcome you back soon.Kind Regard!
por un viajero real
Publicado el 27 mar. 2024
The room lighting was best I've seen, with choice of bedside lamp or directed reading light.
Comentario de la dirección del hotel
28 mar. 2024 por Pranay, la dirección del hotel
Wendy, We're delighted to hear that you appreciated the lighting options in your room! Thank you for your positive feedback.
por un viajero real
Publicado el 5 mar. 2024
Comentario de la dirección del hotel
12 mar. 2024 por PRK, la dirección del hotel
Hello Ricot,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay at Quality Inn, Bourne. We appreciate your business and hope to welcome you back soon!Best Regards!!
por un viajero real
Publicado el 15 ene. 2024
They advertise that breakfast is included then sent an email that it is not. Only provided coffee and juice. Heater was iffy. Rug in front of the sliding glass door was cold and wet. I was there in January!
Comentario de la dirección del hotel
16 ene. 2024 por PRK, la dirección del hotel
Hello Kathryn,We thank you for your feedback and for staying with us recently. Our goal is always to provide our guests with a comfortable and pleasant experience, so I appreciate your time in sharing an area of opportunity that we can improve on. I hope you will visit us again during any future travels and thank you once again for your feedback.Take Care!
por un viajero real desde Sea Girt
Publicado el 5 ene. 2024
The room was ice cold when we arrived, the television control dod not work properly and no one could work it that was on site. We had to leave due to a family emergency and everyone I spoke with was "not authorized" to discuss a refund and could not direct me to someone that could.
Would not recommend staying there. Most folks at the desk did not speak English very well. The night time manager was polite and very helpful but limited on what he could do.
Comentario de la dirección del hotel
13 ene. 2024 por PRK, la dirección del hotel
Hi Kathleen, Thank you for taking the time to share your feedback. We appreciate your input regarding the AC and TV channels. Your comments will help us to improve. Check out time is 11 am and NOT 2 pm so the refund request is inappropriate.
por un viajero real
Publicado el 2 ene. 2024
I had requested a king size bed on my reservation and even though my reservation said I would have a king size bed, they reported it was queen. I was told they had no king size beds available as there was a group there. I was part of the same group. No
Comentario de la dirección del hotel
13 ene. 2024 por PRK, la dirección del hotel
Hi Marybeth,Thank you for taking the time to share your feedback. Hotel is responsible to provide a room to OTA guests and hotel did that. OTA did not send any information regarding the group, if they have provide this information then hotel will accommodate those guests to gather.Regards!
por un viajero real desde milford
Publicado el 29 dic. 2023
Comentario de la dirección del hotel
29 dic. 2023 por PRK, la dirección del hotel
Hello Lindsay,We thank you for your feedback and for staying with us recently. Our goal is always to provide our guests with a comfortable and pleasant experience. I appreciate your time in sharing your feedback. I hope you will visit us again during any future travels, and thank you once again for your feedback.
por un viajero real
Publicado el 3 dic. 2023 en Hotels
Did not stay there. Told me my credit card was declined. They wanted to charge me more that what was on your sight.
Comentario de la dirección del hotel
5 dic. 2023 por PRK, la dirección del hotel
Hi Judith, Thank you for taking the time to share your feedback. Please check your credit or debit card statement, how much it was charged for your stay. If our chip reader says your card was decline than hotel must ask to pay with different method. It doesn't mean that you were overcharged.
