Comentario de la dirección del hotel
3 oct. 2023 por Hampton Inn Carolina Beach Oceanfront, la dirección del hotel
Dear Alfonso, Thank you for leaving these valuable comments regarding your time with us. We are very disappointed to hear about the concerns you experienced during your visit. Our promise to our guests includes a commitment to providing a clean, fresh environment. Therefore, we are very sorry that we did not meet these expectations. Our pest control provider regularly services our hotel to maintain high hygiene standards. However, we will address this matter with them to ensure they take the necessary steps to prevent future issues. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area.Best Regards,Hampton Inn Carolina Beach Oceanfront