2/10 Horrible
Susanne and Kevin M.
6 de ene de 2024
Aspectos negativos: Limpieza
Disappointing, and disheartening
Sadly I feel I have to write this to inform other renters. Being a condo owner and renter in Turks and Caicos, I believe you need to be honest about the expectations of your property and be a good communicator with your guests, unfortunately, this didn’t happen with us.
The property is a home under construction, the yard and surroundings are all dug up and in various states of work. Car parts, garbage and debris were littered about.
Inside the home is partially finished, still somewhat under construction especially the second washroom, (basically unusable). The home was generally clean except construction gravel and dirt in the corners and in the carpets. This is also disappointing because we paid a decent cleaning fee.
The listing stated there was AC in the bedrooms. We contacted the owner because there wasn’t an air conditioner in the third bedroom. They told me it would be installed that day, it wasn’t, nor the next day as promised. It was never installed. We ended up dragging the mattress into the master bedroom for my son to sleep in the AC.
So very disappointing of the owner for their dishonesty in the listing and lying to me about putting an AC in and then not responding to any of my calls or messages.
We know we didn’t rent a palace, but we would have appreciated general honestly and communication.
Susanne and Kevin M.
Se alojó 2 noches en enero de 2024