Cama adicional MUY INCÓMODA. Limpieza del cuarto un día fue realizada muy tarde. Poca disposición del personal de recepción, muy poco amables y serviciales. Las personas que atienden en el restaurante muy amables y dan excelente servicio. El bufete del desayuno buenísimo y muy recomendable.
Comentario de la dirección del hotel
5 sept. 2023 por Veronica, la dirección del hotel
Hello MARTHA!Thank you for taking the time to provide us with your feedback. We are happy to hear that the bed was very comfortable, and that the restaurant staff was very friendly. I am sorry to hear that the receptionist did not seem friendly as we strive to provide all our guests with great customer service. I will ensure to pass along your feedback to our management team as this does allow us the opportunity to better our services. We do hope to have the privilege of welcoming you back again in the future to provide a better experience, so please feel free to contact us should you need any assistance.