Por el tema de frío solicitamos cobijas pero nos negaron darnos cobijas, buen lugar y buena jubilación solo mal atención al cliente si preguntas o pides algo tardan 1 día o más en contestar
Comentario de la dirección del hotel
27 mar. 2024 por Wonderful Italy Team, la dirección del hotel
Thank you for your feedback, Esteban! We are happy that you liked the location of our apartment.We are sorry for the inconvenience related to the temperature. Unfortunately, we did not have extra blankets available other than those in the apartment, but we have added some after your report.We do not provide 24-hour service, but we do our best to support our guests promptly. Indeed, we replied to you as soon as we opened the office the following morning.We hope to host you again in our beautiful apartments in order to make you change your mind about our service.See you soon, Wonderful Italy Team