Mala atención en general especialmente a la llegada. La recepción muy mala atención.
Comentario de la dirección del hotel
14 sept. 2018 por Martin Schürch, Geschäftsführer, la dirección del hotel
Güetun Tag and thank you for your feedback. It is very important to understand, that we try to offer rooms at one of the most expensive places at good price. For this reason our reception is closed after 11am and guests have to make self check in. We give all the information after booking and there is a phone in the entrance area to respond at any questions. And for all the guests who need a nice room, please book the Standard room and not one of our smaller and older Budget rooms. Best regards from Zermatt