Calificación basada en 357 comentarios contrastados

4,4 sobre 5
El 77% de los huéspedes lo recomienda
4,5 Limpieza de la habitación
4,4 Servicio y personal
4,5 Comodidad de la habitación
4,3 Estado general del hotel
Opiniones contrastadas de Expedia
5 de 5
por un viajero real

Publicado el 3 abr. 2024
We have a lovely stay at the Adaaran. It’s a little paradise. Food is excellent. Cocktails are great. The room are lovely and so is the private pool. The surrounding waters are pristine and we saw multiple sea turtles while snorkeling around our villa which was definitely the highlight of our trip. The staff provided us a lovely cake and bottle of bubbly to celebrate our honeymoon. Another amazing benefit is the resort is only a 15 minute speedboat from the airport. This allowed us to avoid waiting around for a seaplane or transfers which added immensely to our trip. Highly recommend.
Comentario de la dirección del hotel
4 abr. 2024 por Sanjaya, la dirección del hotel
Dear LisaThank you so much for taking the time to share your wonderful experience at Adaaran! We are thrilled to hear that you had a lovely stay and that our resort was able to exceed your expectations. It sounds like you had a truly magical honeymoon with delicious food, great cocktails, beautiful rooms, and even your own private pool. Seeing sea turtles while snorkeling around your villa must have been an unforgettable experience!We're delighted that our staff could contribute to your celebration by providing a lovely cake and bottle of bubbly. It warms our hearts to know that we could be a part of such a special occasion for you.Additionally, we're glad that our convenient location just a 15-minute speedboat ride from the airport added to the ease and enjoyment of your trip. We understand the importance of hassle-free travel, and we're thrilled that it enhanced your overall experience with us.Thank you once again for recommending us so highly. We hope to welcome you back to Adaaran for many more memorable experiences in the future.Thank youSanjaya SenanayakeGeneral Manager
5 de 5
por un viajero real

Publicado el 16 mar. 2024
All the staff, food, room were amazing. What I didn't like was the dolphin sunset tour. Instead of giving the dolphins their space and watching from afar all 5 boat captains from the different resorts were chasing them down. Which caused the dolphins to get stressed out. Being prior US Coast Guard we would fine people heavily (5000$ ) if we saw that kind of behavior from boats. Other than that it was amazing. Careful for the jacuzzi tub, 2nd night there I slipped in it and cut my big toe pretty good which kind of put a damper on the rest of our stay there. Besides those two issues it was amazing and took our breath away every day.
Comentario de la dirección del hotel
17 mar. 2024 por Sanjaya, la dirección del hotel
Dear Nikolas,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed most aspects of your stay, including the staff, food, and room. However, we deeply apologize for the disappointment regarding the dolphin sunset tour. We understand and share your concern for the well-being of marine life, and we assure you that we take such matters very seriously.Thank youSanjaya SenanayakeGeneral Manager
5 de 5
por un viajero real

Publicado el 9 mar. 2024
This was trip of a LIFETIME>. It is on the other side of the world and to get there was difficult. But well worth it. From the pool guy Lahiru, the best waitress in the world, Arzoo, the Chef Abdul, Butler Manu and Manager Adams. This place is great. Stayed in the Honeymoon suite over water villa. Really nice service and nice place.
Comentario de la dirección del hotel
17 mar. 2024 por Sanjaya, la dirección del hotel
Dear Randy,Thank you for sharing your wonderful experience with us! We're thrilled to hear that your trip was truly a once-in-a-lifetime experience, despite the challenges of getting here. It's fantastic to know that our team members, including Lahiru, Arzoo, Abdul, Manu, and Manager Adams, contributed to making your stay memorable. We're delighted you enjoyed the Honeymoon suite overwater villa and our exceptional service. We look forward to welcoming you back in the future for another amazing stay.Thank youSanjaya SenanayakeGeneral Manager
5 de 5
por un viajero real

Publicado el 5 feb. 2024
Comentario de la dirección del hotel
17 mar. 2024 por Sanjaya, la dirección del hotel
Dear Sharang,Thank you for the lovely feedback.Thank youSanjaya SenanayakeGeneral Manager
1 de 5
por un viajero real

Publicado el 18 ene. 2024
Comentario de la dirección del hotel
17 mar. 2024 por Sanjaya, la dirección del hotel
Dear Mohammed,Thank you for your feedback.Sanjaya SenanayakeGeneral Manager
3 de 5
por un viajero real

Publicado el 12 ene. 2024
Comentario de la dirección del hotel
17 mar. 2024 por Sanjaya, la dirección del hotel
Dear Nipun,Thank you for your feedback.Thank youSanjaya SenanayakeGeneral Manager
5 de 5
por un viajero real

Publicado el 8 ene. 2024
Excellent property and very friendly staff
Comentario de la dirección del hotel
11 ene. 2024 por Sanjaya, la dirección del hotel
It's wonderful to hear that you had an excellent experience at the property and found the staff to be very friendly. A positive interaction with staff members can significantly enhance the overall enjoyment of a stay. If you have any specific highlights or memorable moments from your time at the property, sharing those details can also be valuable for others considering a visit. Whether it's the amenities, services, or any standout features, your positive feedback is not only rewarding for the staff but also helpful for potential future guests. If you have any questions or if there's anything specific you'd like to know or share about the property, feel free to let me know!
1 de 5
por un viajero real

Please avoid this stay

Publicado el 27 dic. 2023 en Hotels
Slow service, terrible food and hospitality
Comentario de la dirección del hotel
11 ene. 2024 por Sanjaya, la dirección del hotel
I'm sorry to hear about your disappointing experience with slow service, terrible food, and hospitality. Such issues can significantly impact the overall enjoyment of your stay. In situations like this, it's essential to provide feedback to the management of the establishment.Consider sharing your concerns directly with the management or through official review platforms. This feedback can be valuable for the improvement of services and facilities. They might appreciate knowing about specific issues you faced so they can take appropriate actions to enhance the guest experience.While it's unfortunate that your current experience wasn't up to your expectations, providing constructive feedback can potentially contribute to positive changes in the future.
5 de 5
por un viajero real

Publicado el 18 nov. 2023
Amazing stay at Vadoo. Abdul the butler was incredible we didn’t need to worry about anything he took the best care of us thank you Abdull. Agra was fantastic welcoming us every day with a smile . Our stay was awesome
Comentario de la dirección del hotel
29 nov. 2023 por Sanjaya, la dirección del hotel
Dear Deborah,That sounds absolutely wonderful! I'm thrilled to hear about your amazing experience at Vadoo and the exceptional service provided by Abdul, your butler. It's truly heartwarming to know that Abdul went above and beyond to ensure your stay was nothing short of exceptional, allowing you to relax and enjoy every moment worry-free. Agra's warm and welcoming attitude adding to your experience every day must have been truly delightful!Your words paint a picture of an incredible stay filled with care and attentiveness. Thank you for sharing your positive experience, and I'm delighted that your time at Vadoo was awesome. Should you ever plan another getaway, we'd be honored to welcome you back for another fantastic stay!That sounds absolutely wonderful! I'm thrilled to hear about your amazing experience at Vadoo and the exceptional service provided by Abdul, your butler. It's truly heartwarming to know that Abdul went above and beyond to ensure your stay was nothing short of exceptional, allowing you to relax and enjoy every moment worry-free. Agra's warm and welcoming attitude adding to your experience every day must have been truly delightful!Your words paint a picture of an incredible stay filled with care and attentiveness. Thank you for sharing your positive experience, and I'm delighted that your time at Vadoo was awesome. Should you ever plan another getaway, we'd be honored to welcome you back for another fantastic stay!That sounds absolutely wonderful! I'm thrilled to hear about your amazing experience at Vadoo and the exceptional service provided by Abdul, your butler. It's truly heartwarming to know that Abdul went above and beyond to ensure your stay was nothing short of exceptional, allowing you to relax and enjoy every moment worry-free. Agra's warm and welcoming attitude adding to your experience every day must have been truly delightful!Your words paint a picture of an incredible stay filled with care and attentiveness. Thank you for sharing your positive experience, and I'm delighted that your time at Vadoo was awesome. Should you ever plan another getaway, we'd be honored to welcome you back for another fantastic stay!Warm Regards,Sanjaya Senanayake,General Manager.
4 de 5
por un viajero real

Publicado el 5 nov. 2023
Amazing tropical paradise. Private butler is a gimmick, still have to walk to the bar and get your own drinks and no room service. But the water is amazing and the walk to the room is a joy every time.
Comentario de la dirección del hotel
29 nov. 2023 por Sanjaya, la dirección del hotel
Dear Liviu,It's wonderful to hear that you're enjoying the tropical paradise and the mesmerizing waters during your stay! The beauty of the surroundings and the joy in walking to your room sounds truly delightful.Regarding your experience with the private butler service, I understand your perspective. Sometimes, there might be varying expectations about what the service entails. It's unfortunate that it didn't meet your specific needs, especially in terms of having to get your own drinks at the bar and the absence of room service.Your feedback is valuable, and it helps us understand areas where we can improve. We're constantly striving to enhance our guests' experiences, and I'll make sure to pass along your comments to the management team for further review.Despite these aspects, I'm glad that the beauty of the location and the ambiance continue to bring joy to your stay. If there's anything else we can do to make your time here more enjoyable, please don't hesitate to let us know. We want to ensure your stay remains as pleasant as possible, and we hope you continue to relish the breathtaking atmosphere of this tropical paradise.Warm Regards,Sanjaya Senanayake,General Manager.