Calificación basada en 985 comentarios contrastados

4,3 sobre 5
El 82% de los huéspedes lo recomienda
4,4 Limpieza de la habitación
4,3 Servicio y personal
4,4 Comodidad de la habitación
4,3 Estado general del hotel
Opiniones contrastadas de Expedia
5 de 5
por un viajero real

Publicado el 4 abr. 2024
Excelente servicio, calidad de alimentos ubicacion perfecta, todo el.personal super servicial y amables
Comentario de la dirección del hotel
5 abr. 2024 por HILTON TOKYO ODAIBA Guest Service TM, la dirección del hotel
Dear GuestThank you very much for staying at Hilton Tokyo Odaiba.We would also like to thank you again for taking the time to share your impressions of your stay with us.We look forward to welcoming you again.
5 de 5
por un viajero real

Publicado el 9 ene. 2024
Su vista a la ciudad de Tokio es hermosa además de tener centros comerciales a un lado del hotel
Comentario de la dirección del hotel
12 ene. 2024 por Hilton Tokyo Odaiba, la dirección del hotel
Dear Guest Thank you very much for staying at Hilton Tokyo Odaiba. We would also like to thank you again for taking the time to share your impressions of your stay with us. We look forward to welcoming you again. Sincerely yours, HILTON TOKYO ODAIBA Guest Service TM
3 de 5
por un viajero real

Todo bien...pero discriminan por los tatuajes.

Publicado el 23 jun. 2023 en Hotels
Fuimos discriminados en la piscina por tener tatuajes. Esta actitud medieval y anticuada no debería de ser permitida en un hotel de clase mundial y para extranjeros. Si fuese un hotel solo para turistas japoneses lo entenderíamos, pero NO, es un hotel para extranjeros, para los cuales esta normalizado tener tatuajes sin que esto signifique que pertenecemos a la mafia. Y mucho menos a la mafia japonesa. Parece de risa, pero es de vergüenza. Lo peor de todo es que en su contrato de hospedaje no se encuentra ninguna cláusula sobre esto. Es una vergonzosa tradición anticuada de los japoneses.
Comentario de la dirección del hotel
26 jun. 2023 por HILTON TOKYO ODAIBA Guest Service TM, la dirección del hotel
Dear GuestThank you very much for your stay at Hilton Tokyo Odaiba.We would like to express our deepest apologies for any discomfort caused by tattoo handling of your stay with us this time.We take your comments very seriously and we will do our utmost to ensure that our guests are welcomed back with services that meet their expectations.We will also share tattoo within the company and make it an issue for the future.We would like to thank you for taking the time to give us your valuable feedback.Sincerely yours,HILTON TOKYO ODAIBAGuest Service TM
1 de 5
por un viajero real

Publicado el 5 jun. 2023 en Hotels
Comentario de la dirección del hotel
7 jun. 2023 por HILTON TOKYO ODAIBA Guest Service TM, la dirección del hotel
Dear GuestThank you very much for staying at Hilton Tokyo Odaiba.From the responses to the questionnaire we received, we confirm that you were not satisfied with your stay.We would be happy to hear your feedback in the future so that we can meet your expectations and improve our services.Sincerely yours,
5 de 5
por un viajero real

Este viajero dejó únicamente su puntuación Publicado el 2 sept. 2019
5 de 5
por un viajero real

Publicado el 29 mar. 2019
Location and facilities! Close to the subway, very convenient
4 de 5
por un viajero real

Este viajero dejó únicamente su puntuación Publicado el 27 mar. 2018 en Hotels
5 de 5
por un viajero real

Publicado el 11 abr. 2024
We have a short but lovely stay at this property that exceeded our expectations given the average hotel in Japan can be so small. The hotel is conveniently located next to a subway station and was only about 30 minutes by taxi from the Haneda airport. We had a 4 BR room that was convenient and the kids enjoyed the quality of the shower and amenities. The breakfast buffet was lovely satisfying both Japanese and American tastebuds and had a spectacular view of the Bay. Notably, one of the belldesk employees, May (Mei?) was very helpful to us as she spoke excellent English and was able to answer all fo our tourist questions. Note that you'll be 45 minutes on average from major tourist sites within Tokyo by subway but the family enjoyed the subway/train rides so they never felt too long.
Comentario de la dirección del hotel
11 abr. 2024 por HILTON TOKYO ODAIBA Guest Service TM, la dirección del hotel
Thank you very much for choosing Hilton Tokyo Odaiba.We would also like to thank you for taking the time to write a review of our hotel and for taking the time to share your kind words with us.We are delighted to hear that you were satisfied with your stay. We will share your comment to our staff Mei.We will continue to make every effort to further improve our services to ensure that our guests have a pleasant stay.We look forward to welcoming you again.Sincerely yours,
5 de 5
por un viajero real

Publicado el 10 abr. 2024
Just as expected
Comentario de la dirección del hotel
11 abr. 2024 por HILTON TOKYO ODAIBA Guest Service TM, la dirección del hotel
Thank you very much for staying at Hilton Tokyo Odaiba.We would also like to thank you again for taking the time to share your impressions of your stay with us.We look forward to welcoming you again.Sincerely yours,
5 de 5
por un viajero real

Publicado el 6 abr. 2024
Very good
Comentario de la dirección del hotel
8 abr. 2024 por HILTON TOKYO ODAIBA Guest Service TM, la dirección del hotel
Dear GuestThank you very much for staying at Hilton Tokyo Odaiba.We would also like to thank you again for taking the time to share your impressions of your stay with us.We look forward to welcoming you again.