Publicado el 15 abr. 2024
The room was clean. The front desk clerk told us the pool was heated, as we were checking in at dusk. When we went to the pool, it was cold. We asked if the heat was on in the pool and she did not know nor did she know anything about it. We were looking forward to swimming. Also, there was a socket that was loose from the wall, the tub didn't drain well, and the hot water took a while to heat. We reported the issues and was told they would be logged for maintenance. Other than that, it was a decent stay. I thought the bed was comfortable.
Comentario de la dirección del hotel
15 abr. 2024 por General Manager, la dirección del hotel
Denice -- It is nice that you enjoyed your clean room and comfortable bed, but I am sorry that you were not happy with the water temperature of our pool and for the maintenance issues you noted in your room. We will fix those shortcomings quickly, and we ask you to come back soon for an even better visit.With gratitude -- Stefan Foremes