Ratings based on 1,382 verified reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia-verified reviews
by a verified traveller
Posted 27 Dec 2019
Very aesthetically pleasing- still under going major refurb but being very tastefully done. Excellent breakfast - fantastic selection & lots of alternatives like nut milk & gluten free products. Comfy bedding & nice toiletries in the bathroom.
by a verified traveller
Posted 8 Nov 2019
Lovely hotel, especially the sea view room staff couldn’t do enough
by a verified traveller from South Yorkshire
Posted 3 Nov 2019
We loved using 'The Level' great idea to eat/snack/drink when you want.
DID NOT LIKE that the terrace on The Level allowed smoking, a couple of people cleared out the whole area as they were smoking and drinking prosecco while everyone else was having breakfast.
by a verified traveller
Posted 3 Nov 2019
Very modern stylish lobby area, very nice rooms but they are smaller than we expected for a Premium room. Buffet breakfast has good choice of food but not enough staff helping to serve at breakfast. Having to walk to a tea station for hot water is inconvenient.
by a verified traveller
Posted 29 Oct 2019
by a verified traveller
Posted 21 Oct 2019
We like the location of this hotel - near the centre of vibrant city of Palma
,Super views over the Marina to The Cathedral .
The extra ammenities that The Level gives us too .
We have been staying in this hotel for many years - sometimes twice a year .
by a verified traveller
Posted 21 Oct 2019
by a verified traveller
Posted 6 Oct 2019
by a verified traveller
Posted 4 Oct 2019
Bad food in restaurant.
Despite asking at least twice for the burgers of two of us to be well done they came our raw.
by a verified traveller
Posted 4 Oct 2019 on Hotels
