Calificación basada en 983 comentarios contrastados
3,1 Limpieza de la habitación
3,4 Servicio y personal
3,4 Comodidad de la habitación
3,0 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 22 abr. 2024
Comentario de la dirección del hotel
24 abr. 2024 por CC - Guest Relations Manager, la dirección del hotel
Dear Jhafet, Thank you for taking the time to leave us a rating. If there was any way we could make your next stay a much more positive experience, do not hesitate to reach out to us and let us know how we can improve.
por un viajero real
Publicado el 15 abr. 2024
Good
Comentario de la dirección del hotel
17 abr. 2024 por CC - Guest Relations Manager, la dirección del hotel
Dear Samuel, Thank you for leaving us a review. I am pleased to know that you had a nice stay. We are happy to have served you and we look forward to the next time that we can serve you again.Sincerely,
por un viajero real
Publicado el 15 feb. 2024
La propiedad tiene falta de mantenimiento, las camas muy altas, la llave de la tina en mal estado, por lo demás el hotel es aceptable
Comentario de la dirección del hotel
21 feb. 2024 por MP - Guest Relations Manager , la dirección del hotel
Hello Manuel, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!
por un viajero real
Publicado el 31 dic. 2023
Comentario de la dirección del hotel
4 feb. 2024 por MP - Guest Relations Manager, la dirección del hotel
Hello Tomas, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
por un viajero real
Publicado el 24 dic. 2023
La cobija de la cama tenía un agujero por quemada de cigarro, la mayoría de las sábanas tenían mancha, el personal fue grosero al salir de la habitación.
Comentario de la dirección del hotel
27 dic. 2023 por MP - Guest Relations Manager, la dirección del hotel
Hello Luis, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
por un viajero real
Publicado el 7 dic. 2023
bien
Comentario de la dirección del hotel
10 dic. 2023 por MP - Guest Relations Manager, la dirección del hotel
Hello Ximena, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!
por un viajero real
Publicado el 29 ago. 2023
Bien
Comentario de la dirección del hotel
3 sept. 2023 por MP - Guest Relations Manager, la dirección del hotel
Hello Marco, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!
por un viajero real
Publicado el 17 ago. 2023
Comentario de la dirección del hotel
10 sept. 2023 por MP - Guest Relations Manager, la dirección del hotel
Hello Marco, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
por un viajero real
Publicado el 14 ago. 2023
Ok
Comentario de la dirección del hotel
16 ago. 2023 por MP - Guest Relations Manager, la dirección del hotel
Hello Marco, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
por un viajero real
Publicado el 30 jul. 2023
Comentario de la dirección del hotel
21 ago. 2023 por MP - Guest Relations Manager, la dirección del hotel
Hello Marco Antonio, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.
