Calificación basada en 410 comentarios contrastados
4,2 Limpieza de la habitación
4,4 Servicio y personal
4,4 Comodidad de la habitación
4,1 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 4 abr. 2024
Todas las instalaciones muy viejas, a pesar de estar limpia la habitación, olía mal por los sillones viejos y sucios.
Comentario de la dirección del hotel
4 abr. 2024 por Guest Relation Management, la dirección del hotel
Hi Juan,Thank you for providing us with your feedback regarding your recent stay at our hotel. Your feedback is valuable to us, and we will address the issue with the armchairs immediately. Our maintenance team will inspect and, if necessary, replace or refurbish the armchairs to ensure they meet our standards of cleanliness and comfort. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
por un viajero real
Publicado el 12 feb. 2024
Comentario de la dirección del hotel
21 mar. 2024 por Guest Relation Management, la dirección del hotel
Hi Carlos,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.
por un viajero real
Publicado el 18 ene. 2024 en Hotels
Comentario de la dirección del hotel
19 ene. 2024 por Guest Relation Management, la dirección del hotel
Hi Blanca,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!
por un viajero real
Publicado el 29 dic. 2023
No respetaron nuestra reservación. La
Cancelaron antes de que llegáramos y vendieron la habitación. Nos quedamos sin hotel
Comentario de la dirección del hotel
31 dic. 2023 por Manager, la dirección del hotel
Hello Rodrigo Nuñez,Thank you for sharing your experience with us. We apologize for any inconvenience caused. We recommend contacting our management team directly to discuss your reservation and find a suitable solution for you.
por un viajero real
Publicado el 28 dic. 2023
Comentario de la dirección del hotel
29 dic. 2023 por Guest Relation Management, la dirección del hotel
Hi Aline,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.
por un viajero real
Publicado el 20 dic. 2023
Comentario de la dirección del hotel
20 dic. 2023 por Guest Relation Management, la dirección del hotel
Hi Aline,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.
por un viajero real
Publicado el 19 dic. 2023
Comentario de la dirección del hotel
20 dic. 2023 por Guest Relation Management, la dirección del hotel
Hi Aline,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.
por un viajero real
Publicado el 24 nov. 2023
Nice place
Respeto
Callado
I love the place
Comentario de la dirección del hotel
26 nov. 2023 por Manager, la dirección del hotel
Hello Gonzalez,Thank you for your kind feedback! We're delighted that you enjoyed your stay with us and appreciated the peaceful atmosphere. It's wonderful to know that you loved our hotel. We hope to welcome you back in the future for another enjoyable experience.
por un viajero real
Falla clima
Publicado el 21 nov. 2023 en HotelsSolo el clima q no enfría muy bien
Comentario de la dirección del hotel
21 nov. 2023 por Guest Relation Management, la dirección del hotel
Hi Joana,Thank you for your feedback regarding the weather and cooling. While we don't have control over external factors like the weather, we appreciate you bringing it to our attention. If there are specific concerns or if there's anything we can do to assist you during your stay, please feel free to let our staff know. We want to ensure your overall experience with us is as comfortable as possible. Thank you for choosing to stay with us, and we hope you enjoy the rest of your time here.
por un viajero real
Publicado el 10 nov. 2023
There is nothing negative I can say, everything is excellent. I recommend it
Comentario de la dirección del hotel
12 nov. 2023 por Manager, la dirección del hotel
Hello Neryvette De Salamanca,We greatly appreciate your positive feedback and recommendation. It's always wonderful to hear that our guests had an excellent experience during their stay with us. Thank you for choosing our hotel, and we hope to welcome you back in the future for another fantastic stay.
