Publicado el 29 abr. 2023
el hotel me gusto mucho, esta muy bien situado, todo estuvo perfecto, pero me robaron algunos souvenirs que habia dejado en la maleta y no me di cuenta hasta que llegue a Mexico y los busque, no se llevaron todo para que no me diera cuenta, dejaron algunos , pero se llevaron una cruz de oro,una pulsera y 2 rosarios del vaticano
Comentario de la dirección del hotel
30 abr. 2023 por Claudia, la dirección del hotel
Dear Patricia,Thank you for sharing your experience with us and for appreciating the location of the structure as well as our services. We are sorry to hear that you are missing some souvenirs, unfortunately we cannot help you with this issue. As per our internal regulation, every time something is found it is recorded and archived to be delivered to the guest. We are very strict in the selection of our staff who must respect the professional ethics and the rules of the hotel.Hoping to welcome you back in our hotel.Kind regards,Claudia