Calificación basada en 938 comentarios contrastados
3,6 Limpieza de la habitación
3,7 Servicio y personal
3,5 Comodidad de la habitación
3,4 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 19 oct. 2023
Nice
por un viajero real
Publicado el 2 oct. 2023
Buena
por un viajero real desde portlan
Publicado el 4 sept. 2023
Me gusto todo lo del hotel
por un viajero real
Publicado el 27 may. 2019
Esta muy grande. los cuartos y muy limpio. Para la familia
Comentario de la dirección del hotel
28 may. 2019 por Hotel Management, la dirección del hotel
Taytiana, thank you for confirming your stay at Extended Stay America was an excellent one. We are happy reading you loved the spaciousness of your well-kept room and that you had an excellent stay. On behalf of everyone here, we invite you to for another visit.
Sincerely,
Hotel Management
por un viajero real
Publicado el 21 abr. 2024
por un viajero real
Publicado el 19 abr. 2024
The girl that checked us in was very nice
Comentario de la dirección del hotel
19 abr. 2024 por Hotel Management , la dirección del hotel
Dear Jamie, We're delighted you interacted positively with our front desk team member during check-in. Providing friendly and welcoming service is essential, and we appreciate your kind words. We look forward to serving you again in the future!Sincerely,Hotel Management
por un viajero real
Publicado el 17 abr. 2024
I asked for dishes to be brought to my room like they advertise everywhere in the property, and I had to go to the desk to get them, and when I got them I asked for two place settings and a pan. What I got was 2 plates, 2 cups, a pot, and a spatula and was told they had no silverware, or pans, and the dishes I did get were dirty. Also, there was a lot of yelling and slamming coming from a room down the hall. Oh ya, and the doors are super light so they slam shut if you don't hold it until it closes. Not cool.
Comentario de la dirección del hotel
17 abr. 2024 por Hotel Management , la dirección del hotel
Dear jamie, Thank you for sharing your experience, and we apologize for the issues you encountered during your stay. We regret that our dish service did not meet your expectations and that you experienced noise disturbances. We are addressing these concerns with our team to ensure improvements in our services and facilities. Your feedback is valuable, and we appreciate your understanding. We look forward to welcoming you back for another stay.Sincerely,Hotel Management
por un viajero real
Publicado el 15 abr. 2024
Had a nice patio, but had not been cleaned in months
Comentario de la dirección del hotel
16 abr. 2024 por Hotel Management , la dirección del hotel
Dear James, Thank you for bringing this to our attention. We apologize for the oversight with the patio cleanliness. Maintaining a clean and pleasant environment is important to us, and we will address this issue with our housekeeping team to ensure it is promptly cleaned and maintained regularly. Your feedback is valuable, and we appreciate your understanding. We hope to welcome you back for a more enjoyable stay.Sincerely,Hotel Management
por un viajero real
Publicado el 7 abr. 2024
It's nice place and price was right
Comentario de la dirección del hotel
8 abr. 2024 por Hotel Management , la dirección del hotel
Dear Diana, Thank you for your kind words and for choosing to stay with Extended Stay America. We're delighted to hear that you found our hotel to be a pleasant place to stay and that our pricing met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable experience. Sincerely,Hotel Management
por un viajero real
Publicado el 25 mar. 2024
We had to leave because it smelled disgusting.
Comentario de la dirección del hotel
26 mar. 2024 por Hotel Management, la dirección del hotel
Dear Jared, Thank you for being our guest and sharing your feedback. We apologize for the issues you experienced during your stay. We work hard to provide every guest with a clean and comfortable environment; therefore, we apologize for the smell that compromised your experience. We will follow up on your concerns to ensure we do everything possible to minimize the impact on our guests. We hope to welcome you back in the future.Sincerely,Hotel Management
