Calificación basada en 796 comentarios contrastados
4,3 Limpieza de la habitación
4,3 Servicio y personal
4,3 Comodidad de la habitación
4,3 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 12 dic. 2021
Terrible cleaning, it’s simple, they didn’t do the beds, we complain 3 times, the worst hotel I’ve ever been in
por un viajero real
Publicado el 24 abr. 2024
Was not posted ahead of time of parking cost.
por un viajero real
Publicado el 3 mar. 2024
Good
Comentario de la dirección del hotel
5 mar. 2024 por GM, la dirección del hotel
Dear Greg, Fantastic! We are so happy that you had a great stay and we hope to welcome you back soon. Best, William Lanyon, GM
por un viajero real desde Ann Arbor
Publicado el 28 feb. 2024
Manager William Lenyon handled minor problem that we had at the time of check in efficiently and professionally. Thank you.
Comentario de la dirección del hotel
2 mar. 2024 por GM, la dirección del hotel
Dear Hyonsuk, Thank you for staying with us and allowing us the opportunity to make things right. It was our pleasure hosting you, and we hope to see you again for a flawless experience. Best, William Lanyon, GM
por un viajero real
Publicado el 26 feb. 2024
Comentario de la dirección del hotel
27 feb. 2024 por GM, la dirección del hotel
Dear Laura-Joy, I'm sorry that you felt the need to rate us poorly. Our goal is to provide every guest with an exceptional stay, but unfortunately, we fell short in your case. Thank you for being our valued guest, and we hope to have the opportunity to serve you better on your next visit. Sincerely, William Lanyon, GM
por un viajero real
Publicado el 25 feb. 2024
My wife and I love the complimentary breakfast in the morning. So many options and the food/dining area is very clean and organized. Highly satisfied; this is our go-to place to stay when we are in Pittsburgh.
Comentario de la dirección del hotel
26 feb. 2024 por GM, la dirección del hotel
Dear Dennis, For being a return guest, you have the gratitude of the entire staff. Thank you so much for your business and uplifting words regarding your experiences here. We are proud to be your favorite hotel in Pittsburgh and look forward to your next stay. Best, William Lanyon, GM
por un viajero real
Publicado el 19 feb. 2024
Comentario de la dirección del hotel
21 mar. 2024 por GM, la dirección del hotel
Dear Michelle F, It was our pleasure hosting you, and we appreciate your taking the time to review our hotel. We hope to see you again upon your return to the area. Sincerely, William Lanyon, GM
por un viajero real
Publicado el 19 feb. 2024
The hotel was clean and the staff was very friendly. Breakfast area was clean and stocked with a lot of variety. Eggs, fruit, yogurt, waffles, muffins etc.
Room was spacious and laid out well. **Beside train tracks so a bit noisy.
Comentario de la dirección del hotel
20 feb. 2024 por GM, la dirección del hotel
Dear Carol, Thank you for your business and for taking the time to share a review. I am glad you felt welcome in a very clean environment. We strive to provide a great experience overall and will share your feedback with our team to let them know they should keep up the excellent work. Please come see us again soon. Best, William Lanyon, GM
por un viajero real
Publicado el 12 feb. 2024
por un viajero real
Publicado el 7 feb. 2024
