Calificación basada en 970 comentarios contrastados
4,4 Limpieza de la habitación
4,5 Servicio y personal
4,4 Comodidad de la habitación
4,3 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 17 sept. 2023
Excellent
Comentario de la dirección del hotel
1 nov. 2023 por Customer Service, la dirección del hotel
Angel, we're thrilled to hear that you had an excellent experience at Holiday Inn Express & Suites Pittsburgh West - Green Tree. We aim to provide top-notch service for our guests and appreciate your feedback. We look forward to welcoming you back in the future.
por un viajero real
Publicado el 21 abr. 2023 en Hotels
Comentario de la dirección del hotel
24 abr. 2023 por Customer Service, la dirección del hotel
Thanks for the outstanding rating, Hector!We're delighted your time at Holiday Inn Express & Suites Pittsburgh West - Green Tree was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
por un viajero real
Publicado el 17 ene. 2023
Muy limpio
Comentario de la dirección del hotel
17 ene. 2023 por Customer Service, la dirección del hotel
¡Gracias por la maravillosa reseña, Johnalex!¡Estamos encantados de que haya tenido una estadía tan fantástica en Holiday Inn Express & Suites Pittsburgh West - Green Tree! Es excelente que haya renovado su habitación correctamente y que haya apreciado nuestras cómodas y limpias instalaciones. ¡Nos esforzamos por alcanzar la excelencia y sus elogios nos permiten saber que estamos haciendo nuestro trabajo!Esperamos verte pronto de nuevo para otra experiencia fantástica. ¡Gracias nuevamente por compartir sus comentarios!
por un viajero real
Publicado el 31 jul. 2022 en Hotels
Comentario de la dirección del hotel
2 ago. 2022 por Customer Service, la dirección del hotel
Thank you for the excellent rating, Hector!
We endeavor to go above and beyond to ensure our guests have a memorable experience at Holiday Inn Express & Suites Pittsburgh West - Green Tree! We look forward to hosting you again soon.
por un viajero real
Buen hotel
Publicado el 17 jul. 2021 en HotelsMuy bien, buena ubicación
Comentario de la dirección del hotel
19 jul. 2021 por Rob B, la dirección del hotel
Mucho Gracias. Vuelve pronto!
por un viajero real
Publicado el 8 abr. 2021
Comentario de la dirección del hotel
19 abr. 2021 por RB, la dirección del hotel
Sorry you didn't enjoy your stay. Let us know why and we can try to make it right
por un viajero real
Publicado el 22 abr. 2024
The hotel was unlivable. The stench in the carpet in the hallway especially on the 6th floor was so toxic that we had to wear a mask. Totally unacceptable. The breakfast was not good at all, taste wise, but the staff was very professional
Comentario de la dirección del hotel
23 abr. 2024 por Customer Service, la dirección del hotel
Deeboy, we regret to hear about the issues you've encountered during your stay, particularly the unpleasant odors and the less than satisfactory breakfast experience. We appreciate your kind words about our team members and will ensure to address your concerns to improve the quality of our services. We hope for another opportunity to provide you with a more enjoyable stay in the future.
por un viajero real
Publicado el 20 abr. 2024
Good servic
Comentario de la dirección del hotel
22 abr. 2024 por Customer Service, la dirección del hotel
Thank you for the 4-star rating, Jorge!We are delighted to see that you had a wonderful time at Holiday Inn Express & Suites Pittsburgh West - Green Tree. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!
por un viajero real
Publicado el 19 abr. 2024
Desk clerk was very helpful
Comentario de la dirección del hotel
19 abr. 2024 por Customer Service, la dirección del hotel
Larry, it's great to hear your positive remarks concerning our team member at the front desk at Holiday Inn Express & Suites Pittsburgh West - Green Tree. Your satisfaction is a source of pride for us and we're delighted this individual could assist you during your stay. We can't wait to welcome you back in the future.
por un viajero real
Publicado el 11 abr. 2024
The bathroom has all types of hair in the shower and in the bathroom floor. They need to thoroughly clean those bathrooms from the toilets around the base and under the sink. That's exactly why I bring my own cleaning products. Do better with cleaning those rooms!
Comentario de la dirección del hotel
12 abr. 2024 por Customer Service, la dirección del hotel
Natosha, we're sorry to learn about your experience with room cleanliness. We understand the importance of maintaining high hygiene standards. Please be assured that your feedback has been taken seriously and we will strive to improve our services. Your observations are much appreciated, as they assist us in providing a better experience in the future. Thank you for taking the time to share your thoughts.
