- Aspectos negativos: Limpieza, personal y servicio y estado e instalaciones del alojamiento
dirty and nothing worked
When we arrived the place was dirty, namely the bathrooms. Bathrooms had urine on toilet seats, mirrors had toothpaste splatters, sinks were dirty, there was clumps of hair in shower and bath tubs and floors were dirty. It also was not dusted or vacuumed. The dishwasher never worked. The outside fan never worked. There were no cushions on the patio furniture. The A/c stopped working after our first day there, which resulted in a room temperature of 31 degrees Celsius. Because of all this we were forced to leave 4 days earlier than expected. We are working with Visa to get a partial refund of our stay since it was in non-suitable condition for tenants.