Calificación basada en 1.321 comentarios contrastados
4,0 Limpieza de la habitación
4,2 Servicio y personal
4,0 Comodidad de la habitación
3,7 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real desde Manati
Publicado el 24 abr. 2024
Excelente localización, el hotel es sencillo, acogedor y accesible.
Comentario de la dirección del hotel
24 abr. 2024 por Christina , la dirección del hotel
Dear Yoselibmar, Thank you so much for your kind review! We are thrilled to hear that you found our hotel to be cozy and assessable. We're also glad that you enjoyed our prime location near the theme parks. Providing comfortability is top priority, and we're glad that we were able to exceed your expectations. Thank you for your kind words and We hope to get the opportunity to have you back at our establishment.
por un viajero real
Publicado el 15 abr. 2024
En general el hotel es promedio. Había mucho olor a humedad, las llaves del baño no cerraban bien y el Mayte de la cama era muy duro. El área del desayuno era pequeña y muy poca variedad.
Comentario de la dirección del hotel
17 abr. 2024 por Christina , la dirección del hotel
Dear IIiana, we would like to extend our sincerest apologies for the disappointing experience you had during your recent stay. We are deeply sorry to hear about the musty smell in your room, the discomfort you experienced with the bed, as well as the issues with your bathroom door. Ensuring a comfortable and pleasant stay for all our guest is our top priority. We regret that we fell short in meeting your expectations in this regard. We would like to apologize for the breakfast selection, we understand how important breakfast can be, and we will be sharing your comments internally to provide our future guest with a top-notch stay.
por un viajero real
Publicado el 9 abr. 2024
Muy amable el personal. Accesible y cercano a los parqués temáticos
Comentario de la dirección del hotel
10 abr. 2024 por Christina , la dirección del hotel
Thank you Gabriela, for taking the time to share your feedback with us. Here at Quality Inn we pride ourselves on guest satisfaction, and we’re please to know that you enjoy our central location near the theme parks, and our hospitable staff. We strive daily to provide the best experience possible, and to know that we exceeded your expectations makes us truly happy. Thank you for your feedback once more and we hope to have the pleasure of welcoming you back in the future!
por un viajero real
Publicado el 7 abr. 2024
Comentario de la dirección del hotel
9 abr. 2024 por Christina , la dirección del hotel
Thank you for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am pleased to know that you enjoyed your stay. We appreciate you rating our hotel as it motivates us to keep pushing forward. It was a pleasure having you, and we would love to see you in the future!
por un viajero real
Publicado el 1 abr. 2024
Comentario de la dirección del hotel
2 abr. 2024 por Christina , la dirección del hotel
Dear Nadia, We appreciate you taking to time to share your rating of your recent visit. If there is anything in particular you did not enjoy please do not hesitate to contact us directly as we strive to improve our services. Your satisfaction is what drives us, and we can not wait to welcome you back for an exceptional experience.
por un viajero real
Publicado el 14 mar. 2024
Ok
Comentario de la dirección del hotel
15 mar. 2024 por Christina , la dirección del hotel
Thank you Oscar, for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am pleased to know that you enjoyed your stay. We appreciate you rating our hotel a 5 out of 5 as it motivates us to keep pushing forward. It was a pleasure having you, and we would love to see you in the future!
por un viajero real desde Heredia
Publicado el 13 mar. 2024
Es un lugar viejo, pero cómodo. Personal muy amable y servicial. Muy cerca del universal studios
Comentario de la dirección del hotel
13 mar. 2024 por Christina , la dirección del hotel
Thank you for sharing feedback of your recent stay. We're glad to know that you enjoyed the hospitality of our staff, and the comfortability of our hotel. Here at Quality Inn we take great pride in providing guest satiation, and customer service and to know that we exceeded your expectations is wonderful. We're also please to know that you enjoyed our central location near the theme parks. However please accept our sincere apology for accommodations that weren't in proper condition. We have shared you comments internally, and we hope to have the pleasure of welcoming you back at our hotel!
por un viajero real
Publicado el 6 mar. 2024
Comentario de la dirección del hotel
27 mar. 2024 por Christina , la dirección del hotel
Thank you Maria, for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am pleased to know that you enjoyed your stay. We appreciate you rating our hotel a 5 out of 5 as it motivates us to keep pushing forward. It was a pleasure having you, and we would love to see you in the future!
por un viajero real
Publicado el 5 mar. 2024
Muy buena y el personal
Comentario de la dirección del hotel
6 mar. 2024 por Christina , la dirección del hotel
Thank you Xiomary, for your review. We are grateful for your kind words, and are pleased to know that our hotel and staff has exceeded your expectations. Thank you! We hope to get the opportunity to have you back at our establishment.
por un viajero real
Publicado el 5 mar. 2024
Comentario de la dirección del hotel
26 mar. 2024 por christina, la dirección del hotel
Thank you for taking the time to share your ratings. We hope to have the pleasure of welcoming you back in the future.
