Publicado el 26 mar. 2024
Maybe if the pictures weren’t as deceiving, I’d give it more stars. Location was great, staff friendly. However, do not be fooled by the pictures. At least the room we’ve stayed in, it was tiny compared to how it was pictured. The kettle had mold in it, looks like the water hasn’t been changed for weeks. The bedding was polyester and impossible to sleep on, considering how hot it gets due to the room being so tiny. Id choose a different stay if I could do it over again.
Comentario de la dirección del hotel
26 mar. 2024 por Le Dortoir, la dirección del hotel
Hello Yuliya,I am puzzled by your remark about our images being misleading. When you made your reservation on Expedia, you were able to see clearly that we offer eight categories of rooms, ranging from the double room, our most economical option, to spacious suites with a hammam and terrace. It is evident that the prices vary accordingly.Regarding the issue of the kettle, please note that it is cleaned daily during the housekeeping service.I am deeply troubled by your defamatory and shocking remarks. We cannot let such claims go unanswered.Best regards,