Calificación basada en 373 comentarios contrastados
3,9 Limpieza de la habitación
3,9 Servicio y personal
4,0 Comodidad de la habitación
3,6 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 15 abr. 2024
Comentario de la dirección del hotel
17 abr. 2024 por General Manager, la dirección del hotel
Dear Luz, Thank you for taking the time to post your feedback. It is disappointing to see that we did not live up to our usual high standards, and we are truly sorry your stay was anything less than satisfactory. We hope you will give us another chance to provide you with a much-improved experience.Luis ArellanoGeneral Manager
por un viajero real desde Cozumel
Publicado el 12 abr. 2024
Too much noises
Comentario de la dirección del hotel
13 abr. 2024 por Luis Arellano General Manager, la dirección del hotel
Dear Mr. Luis, Thank you for dedicating the time to share your experience. Please accept our sincere apologies for the noise issues during your stay. We are devoted to giving each guest a brilliant travel experience; therefore, we are disappointed if we did not meet these expectations. We appreciate your patience, and we hope to have an opportunity to host you again in the future.Luis ArellanoGeneral Manager
por un viajero real
Publicado el 3 abr. 2024
Buena ubicación y atención
Comentario de la dirección del hotel
4 abr. 2024 por Luis Arellano General Manager, la dirección del hotel
Dear Yuliana, Thank you for posting such kind comments about our hotel, especially about our location and staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We hope to welcome you again soon.Luis ArellanoGeneral Manager
por un viajero real desde Buenos Aires
Publicado el 3 abr. 2024
Muy buenos cuartos y servicio de playa
Comentario de la dirección del hotel
4 abr. 2024 por Luis Arellano General Manager, la dirección del hotel
Dear Rodrigo, We appreciate the outstanding review. We are delighted that you loved your room and the exceptional beach services. Your comfort is our number one priority, so it is nice to know we exceeded your expectations. Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We would love to host you again the next time you are in the city.Luis ArellanoGeneral Manager
por un viajero real
Publicado el 30 mar. 2024
Hotel regular, la piscina no estaba habilitada, no nos informaron que se podía utilizar la del radiaron.sino hasta el cuarto día que ya teníamos que salir del hotel.
Comentario de la dirección del hotel
31 mar. 2024 por General Manager, la dirección del hotel
Dear Mr. Alberto, Thank you for your candid feedback. While we are glad you had an overall comfortable stay, we sincerely apologize for the lack of communication and regret that you were unable to enjoy our pool. Your feedback is imprtant as it helps us to improve our guest experience going forward. We appreciate your patience and hope to have another chance to provide you with an exceptional visit in the future.Luis ArellanoGeneral Manager
por un viajero real
Publicado el 28 mar. 2024
La
Playa hermosa
Comentario de la dirección del hotel
29 mar. 2024 por General Manager, la dirección del hotel
Dear Guest, Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We are glad you had a perfect stay and that our convenient location near the beach met your expectations. Thank you again; we look forward to your next visit.Luis ArellanoGeneral Manager
por un viajero real
Publicado el 16 mar. 2024
El Hotel es muy bueno, nos encanto el lugar muy bien ubicado especial para ir en familia con niños, la piscina muy limpia y las instalaciones muy lindas, Tienen que tener un poco más bajos los precios del desayuno o lo que quieras consumir muy caros después todo de 10👍
Comentario de la dirección del hotel
16 mar. 2024 por General Manager, la dirección del hotel
Dear Sandra, Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We are pleased to know that you had an overall enjoyable experience and that our well-kept property with amazing amenities exceeded your expectations. It is also great to see that you enjoyed the family-friendly features we offer. However, we regret not meeting all of your expectations and have taken note of your comments regarding the pricing of our breakfast. Thank you again; we look forward to your next visit.Luis ArellanoGeneral Manager
por un viajero real
Publicado el 6 mar. 2024
Comentario de la dirección del hotel
8 mar. 2024 por General Manager, la dirección del hotel
Dear Ms. Cristina, Thank you for the high rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Holiday Inn Miami Beach-Oceanfront.Luis ArellanoGeneral Manager
por un viajero real
Publicado el 6 mar. 2024
Comentario de la dirección del hotel
7 mar. 2024 por General Manager, la dirección del hotel
Dear Yarianny, We are pleased to receive your generous rating for Holiday Inn Miami Beach-Oceanfront. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Luis Arellano,General Manager
por un viajero real desde Houston
Publicado el 7 feb. 2024
Comentario de la dirección del hotel
9 feb. 2024 por General Manager, la dirección del hotel
Dear Wilber, Thank you for being our guest at Holiday Inn Miami Beach-Oceanfront and sharing your generous rating. We are glad to know you enjoyed your stay with us and that we met your expectations. Thank you again for choosing us, and we look forward to your next visit. Luis Arellano,General Manager
