Calificación basada en 2.826 comentarios contrastados

3,4 sobre 5
3,4 Limpieza de la habitación
3,7 Servicio y personal
3,6 Comodidad de la habitación
3,3 Estado general del hotel
Opiniones contrastadas de Expedia
1 de 5
por un viajero real

Publicado el 15 abr. 2024
Muy malo en la habitación estaba el aire roto lo dije ala muchacha de la recepción y nada y lo caro que nos costó 2noches de perro calor no vamos más ahí pésimo atención alos costumbre
4 de 5
por un viajero real

Publicado el 12 abr. 2024
El sevicio bueno
Comentario de la dirección del hotel
15 abr. 2024 por Sophia CSR, la dirección del hotel
Hi Karien,Thank you for your kind words about our service! Providing excellent service to our guests is our top priority, and we're delighted to hear that you had a positive experience. Your satisfaction is important to us, and we look forward to serving you again in the future!
5 de 5
por un viajero real desde San Salvador

Publicado el 30 mar. 2024
Limpio y seguro, buena ubicacion en relación al aeropuerto
Comentario de la dirección del hotel
15 abr. 2024 por Sophia CSR, la dirección del hotel
Hi Pedro,We're glad to hear you found our hotel clean, safe, and conveniently located near the airport. Providing a comfortable and secure environment for our guests is our top priority. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!
5 de 5
por un viajero real

Publicado el 30 mar. 2024
Olvidé mi laptop en el hotel al hacer el check out y todos se portaron muy bien para que la recuperara. Súper fácil y muy atentos todos
Comentario de la dirección del hotel
1 abr. 2024 por Sophia CSR, la dirección del hotel
Dear Guest,We're delighted to hear that our team was able to assist you promptly in retrieving your laptop. Ensuring the safe return of your belongings is a top priority for us, and we're glad to have provided a seamless experience for you. Your feedback reinforces our commitment to attentive service, and we look forward to welcoming you back for another hassle-free stay in the future.
5 de 5
por un viajero real

Publicado el 25 mar. 2024
Comentario de la dirección del hotel
15 abr. 2024 por Sophia CSR, la dirección del hotel
Hi Libasky,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.
5 de 5
por un viajero real

Publicado el 17 mar. 2024
Comentario de la dirección del hotel
7 abr. 2024 por Sophia CSR, la dirección del hotel
Hi Manuela,Receiving a perfect 5 rating from you is truly an honor! We're thrilled that you had an outstanding experience with us. Your satisfaction is our utmost priority, and we appreciate your recognition. We eagerly await the pleasure of serving you again on your future visits. Thank you for choosing us!
5 de 5
por un viajero real

Publicado el 11 mar. 2024
Comentario de la dirección del hotel
13 mar. 2024 por Sophia CSR, la dirección del hotel
Hi Melissa,Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your rating of the 5-star service, hospitality, and accommodations you experienced during your recent stay with us! We look forward to the next!
5 de 5
por un viajero real

Publicado el 10 mar. 2024
Comentario de la dirección del hotel
30 mar. 2024 por Sophia CSR, la dirección del hotel
Dear Guest,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.
4 de 5
por un viajero real

Publicado el 8 mar. 2024
Comentario de la dirección del hotel
10 mar. 2024 por Sophia CSR, la dirección del hotel
Hi Rosa,Our team appreciates your incredible rating. We are so glad we were able to provide you with such a wonderful experience. Our team always welcomes our guest's ideas and suggestions. Hope to see you very soon!
4 de 5
por un viajero real

Publicado el 4 mar. 2024
Buena atención
Comentario de la dirección del hotel
5 mar. 2024 por Sophia CSR, la dirección del hotel
Dear Guest,Thank you for your feedback. We're glad to hear that our attention to your concerns was appreciated. We strive to provide excellent service and address any issues promptly. If you have any further feedback or need assistance, please don't hesitate to reach out. We look forward to welcoming you back for a more enjoyable stay in the future.